The classification of online consumer reviews: A systematic literature review and integrative framework

Title
The classification of online consumer reviews: A systematic literature review and integrative framework
Authors
Keywords
Integrative framework, Systematic review, Methodological analysis, Online consumer reviews, Online product reviews, Research agenda
Journal
JOURNAL OF BUSINESS RESEARCH
Volume 135, Issue -, Pages 226-251
Publisher
Elsevier BV
Online
2021-06-24
DOI
10.1016/j.jbusres.2021.06.038

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