Article
Computer Science, Artificial Intelligence
Guoyin Jiang, Tian Luo, Xingjun Liu
Summary: This study explores the evolution of online opinions in the merchant-consumer interaction process from the perspective of value co-creation. The findings indicate that the heterogeneity of consumers, merchants' review display methods, and investment behaviors have an impact on online opinions and merchants' profits.
INFORMATION FUSION
(2022)
Article
Business
Haksin Chan, Morgan X. Yang, Kevin J. Zeng
Summary: This research focuses on the strategic design of ratings and reviews systems on multi-sided platforms to ensure a steady flow of buyer-generated product knowledge. It presents a theoretical model and identifies exemplary practices through exploratory observations, contributing to theory and practice in the field of multi-sided platforms.
JOURNAL OF BUSINESS RESEARCH
(2022)
Article
Business
Anupam Dash, Dongsong Zhang, Lina Zhou
Summary: Online consumer reviews can be a platform for digital collaboration, but the sheer volume of reviews poses challenges to efficient search and navigation. This research introduces a novel framework, PR2-R-2, which predicts review helpfulness based on individual consumers' preferences in product features. The empirical evaluation demonstrates that the review rankings produced by PR2-R-2 are more similar to users' self-rankings than other methods, offering insights for enhancing OCR platforms with personalized review rankings.
INTERNATIONAL JOURNAL OF ELECTRONIC COMMERCE
(2021)
Article
Health Care Sciences & Services
Namrata Mali, Felipe Restrepo, Alan Abrahams, Laura Sands, David M. Goldberg, Richard Gruss, Nohel Zaman, Wendy Shields, Elise Omaki, Johnathon Ehsani, Peter Ractham, Laddawan Kaewkitipong
Summary: This study analyzed online reviews to investigate injury types and contexts resulting from the use of mobility-assistive devices by older adults. The results revealed that many injuries associated with these devices could be preventable through educating patients and caregivers on evaluating the potential future injury risks of the equipment.
JOURNAL OF MEDICAL INTERNET RESEARCH
(2023)
Review
Computer Science, Information Systems
Fangmin Cheng, Suihuai Yu, Jianjie Chu, Jiashuang Fan, Yukun Hu
Summary: This paper proposes a customer satisfaction-oriented product configuration approach based on online product reviews. By using quantitative Kano model and single objective programming model, it can effectively improve customer satisfaction of product configuration schemes and save labor, time, and cost.
MULTIMEDIA TOOLS AND APPLICATIONS
(2022)
Article
Business
Farid Shirazi, Yun Wu, Ali Hajli, Arash H. Zadeh, Nick Hajli, Xiaolin Lin
Summary: The research highlights the significance of co-creation in online healthcare communities and the impact of social and technical factors on patients' intention to co-create value, with social support being the most influential predictor.
TECHNOLOGICAL FORECASTING AND SOCIAL CHANGE
(2021)
Review
Business
Lili Zheng
Summary: This paper aims to provide a systematic review of literature on online consumer reviews (OCRs) to understand their nature and complexity. Through the analysis of 234 papers, a comprehensive framework was developed to classify OCRs and discuss trends, insights, and future research directions in this field. The study also highlighted common features, research trends, and attempted to provide a comprehensive understanding of the scope of OCRs.
JOURNAL OF BUSINESS RESEARCH
(2021)
Article
Engineering, Multidisciplinary
Zhenghong Liu, Jiafu Wu, Qipeng Chen, Tao Hu
Summary: This study aims to improve Kansei engineering method to adapt to the emotional design trends of the big data era by mining online product review data, calculating fine-grained emotions, and presenting an innovative design flow. A crawler program was compiled to mine online product reviews and parameters, and a Kansei word pair screening method was proposed based on TF-EPA. A fine-grained calculation method for Kansei evaluation value and a mapping model using the BP neural network were also proposed.
ALEXANDRIA ENGINEERING JOURNAL
(2023)
Review
Business
Prashanth Ravula, Amit Bhatnagar, Dinesh K. Gauri
Summary: Online reviews are important in consumers' purchase journeys, but research on whether and how a reviewer's gender affects persuasiveness is limited. We analyzed over one million reviews on Yelp and found that a reviewer's gender does affect review text and persuasiveness. Specifically, reviews from women are more authentic, less analytical, more positive-affective, and less negative-affective. Authentic, analytical, and negative-affective text increases review persuasiveness, while positive-affective text lowers it. The persuasiveness of reviews from women also varies by product category, suggesting that retailers should consider gender and product category when ranking reviews.
JOURNAL OF BUSINESS RESEARCH
(2023)
Article
Operations Research & Management Science
Lili Shi, Jun Lin, Guoquan Liu
Summary: Online product reviews are valuable for collecting customer preferences to improve products. Extracting product features from Chinese online reviews is challenging. This research proposes an ensemble deep learning model for accurate extraction and classification of Chinese product features. Conjoint analysis and a weight-based Kano model are used to prioritize the features and establish product improvement strategies. The results show that the proposed model outperforms existing models and can help improve customer satisfaction by selecting significant product features.
RAIRO-OPERATIONS RESEARCH
(2023)
Article
Business
Seongsoo Jang, Jaihak Chung, Vithala R. Rao
Summary: This study emphasizes the importance of multidimensional OCR contents in online marketing, including the impact of both functional and emotional dimensions on sales. The results show that the volume of product quality and ease-of-use OCRs drives more sales than the valence, while the valence of product innovativeness and price OCRs outperforms the volume.
JOURNAL OF BUSINESS RESEARCH
(2021)
Article
Computer Science, Artificial Intelligence
Xiaole Wan, Dongqian Yang, Zhengwei Teng
Summary: This study explores the optimal decisions and profit allocation of two different e-commerce supply chains using Stackelberg game theory, analyzing the influence of key factors and proposing contract mechanisms for coordination. Findings suggest that investment decision conditions, cost-sharing, and profit-sharing contracts play a crucial role in improving the efficiency and profitability of e-commerce supply chains.
APPLIED SOFT COMPUTING
(2022)
Article
Green & Sustainable Science & Technology
Flavio Tiago, Pedro Correia, Victor-Alexandru Briciu, Teresa Borges-Tiago
Summary: This study analyzed online brand image co-creation of volcanic tourism destinations in Iceland, the Azores, and the Canary Islands. The results showed significant differences in communication between the three destinations, with Iceland emphasizing geo elements in its communication, the Azores stakeholders sharing similar brand personality traits, and the Canary Islands having lower exploration and communication of geotourism as a destination offer.
Review
Environmental Studies
Salman Yousaf, Jong Min Kim
Summary: This research explores the relationship between dark personality traits (narcissism, Machiavellianism, and psychopathy) and online review generation, consumption, and distribution. Using TripAdvisor.com as the primary data collection platform, online reviews of 670 hotels in New York City between 2003 and 2020 were analyzed. The study found that individuals with dark personality traits are more inclined towards dissatisfaction and negative online reviews, but differences in the three traits were observed in terms of review consumption and distribution. The findings of this study contribute to the understanding of how personality theories can inform tourist behavior and provide insights for the tourism and hospitality industry.
TOURISM MANAGEMENT
(2023)
Article
Computer Science, Artificial Intelligence
Fangmin Cheng, Suihuai Yu, Shengfeng Qin, Jianjie Chu, Jian Chen
Summary: This study explores how to evaluate product UX through online product reviews, proposing a systematic method of product UX evaluation based on key elements extraction, integration, and quantitative evaluation. The effectiveness of the method is demonstrated through a case study on reviews of a wireless vacuum cleaner, providing designers with objective evaluation and detailed suggestions for product improvement.
JOURNAL OF INTELLIGENT & FUZZY SYSTEMS
(2021)
Article
Chemistry, Multidisciplinary
Liqiang Huang, Haoyu Fu, Jian Duan, Tengrui Wang, Xueying Zheng, Yangyang Huang, Tong Zhao, Qian Yu, Jiayun Wen, Yuwei Chen, Dan Sun, Wei Luo, Yunhui Huang
Summary: Solid-state batteries offer higher energy density and safety compared to traditional Li-ion batteries, but the usage of ceramic-based solid-state electrolytes (CSSEs) increases the interfacial resistance. This study demonstrates a breakthrough in stabilizing the LE-CSSE interface by using nanometer-scale self-assembled monolayers (SAMs), achieving unprecedented impedance approaching zero.
Article
Chemistry, Physical
Jiayun Wen, Liqiang Huang, Ying Huang, Wei Luo, Hanyu Huo, Zhengfeng Wang, Xueying Zheng, Zhaoyin Wen, Yunhui Huang
Summary: This study presents a new lithium-MXene composite anode design that reduces interfacial Li ion transport resistance and suppresses dendritic Li formation. The findings suggest the potential for tuning the properties of Li metal anode and exploring new composites using different additives.
ENERGY STORAGE MATERIALS
(2022)
Review
Information Science & Library Science
Wanshu Niu, Liqiang Huang, Xixi Li, Jie Zhang, Mingliang Chen
Summary: This study investigates the influences of individual-based and group-based presentation forms of review information on consumer evaluation and adoption of reviews. The findings suggest that consumers presented with grouped review information rate higher review quality and credibility, but lower understandability. The mediating role of review quality, credibility, and understandability in the influence of review presentation forms on consumer adoption of review information is also discussed.
INFORMATION TECHNOLOGY & MANAGEMENT
(2023)
Article
Chemistry, Multidisciplinary
Lifu Zhang, Houdong Mao, Liqiang Huang, Lei Hu, Xinkang Wang, Licheng Tan, Yiwang Chen
Summary: Interfacial regulation plays a critical role in the fabrication of stable and efficient organic photovoltaics. In this study, a multifunctional cathode interlayer PDINO was prepared and inserted between active components and a silver electrode. The PDINO interlayer effectively aligned the work function, maintained good interfacial contact, and improved device stability. The optimized device achieved an impressive power conversion efficiency of 17.48% and maintained 91% of the original efficiency after aging. The PDINO interlayer also showed good compatibility with large-area OPV fabrication processes. This work highlights the potential of interfacial regulation to stabilize and enhance the efficiency of organic photovoltaics.
SCIENCE CHINA-CHEMISTRY
(2022)
Article
Chemistry, Physical
Xueying Zheng, Zhang Cao, Zhenyi Gu, Liqiang Huang, Zhonghui Sun, Tong Zhao, Sijie Yu, Xing-Long Wu, Wei Luo, Yunhui Huang
Summary: This study addresses the challenges of dendrite growth in rechargeable batteries based on sodium metal anodes at high temperatures. By formulating a thermally stable electrolyte, the researchers were able to regulate the electrode/electrolyte interface chemistry and protect against solvent attacks. The results demonstrate a high capacity retention and long cycle life for the batteries at elevated temperatures.
ACS ENERGY LETTERS
(2022)
Article
Chemistry, Physical
Tengrui Wang, Zhengyou Song, Yini Zhang, Yanli Gao, Liqiang Huang, Sijie Lin, Wei Luo
Summary: This study provides a targeted recovery strategy for recycling short-circuited garnet-type solid-state batteries by investigating the reaction between garnet grains and dendritic lithium. The results show that annealing at a high temperature can rapidly recover the shorted garnets and restore their electrochemical properties, significantly extending their lifespans. Economic and environmental analysis demonstrates the advantages of this targeted recovery strategy in terms of reducing fabrication time, energy consumption, and production costs.
ENERGY STORAGE MATERIALS
(2022)
Article
Nanoscience & Nanotechnology
Zhongqiang Wang, Xueying Zheng, Xuyang Liu, Yangyang Huang, Liqiang Huang, Yuwei Chen, Mei Han, Wei Luo
Summary: This study proposes a dilute electrolyte for the low-temperature operation of sodium metal batteries, which weakens the affinity between sodium ions and solvent molecules to achieve fast reaction kinetics at low temperatures, and improves the cycling stability of the battery.
ACS APPLIED MATERIALS & INTERFACES
(2022)
Article
Chemistry, Multidisciplinary
Houdong Mao, Lifu Zhang, Lin Wen, Liqiang Huang, Licheng Tan, Yiwang Chen
Summary: In this study, nanoimprint lithography (NIL) combined with donor/acceptor sequential deposition (SD) dual-functionalized regulation strategy was used to fabricate high-performance pseudo-planar heterojunction (PPHJ) organic solar cells (OSCs). The PM6 donor with regular periodic nanograting structure and improved crystallinity was obtained via NIL, effectively avoiding erosion problems caused by subsequent deposition of the Y6 acceptor. Finite-different time-domain (FDTD) measurement confirmed the vertical composition gradient of the donor/acceptor and showed strong regular light absorption and reduced voltage loss. The best-imprinted device achieved a power conversion efficiency of 17.36%, higher than the control SD-based device (15.46%).
ADVANCED FUNCTIONAL MATERIALS
(2023)
Article
Computer Science, Information Systems
Tingru Cui, Jonathan Hua Ye, Chuan Hoo Tan
Summary: Building on the resource orchestration view, this study proposes a dual role of information technology (IT) – IT-enabled resource acquisition (IRA) and IT-enabled resource operation (IRO) – in determining innovation performance. The findings suggest that in a dynamic business environment, IRA helps organizations benefit from their open innovation strategies, while in a less dynamic environment, IRO enhances the impact of these strategies on innovation performance.
INFORMATION & MANAGEMENT
(2022)
Article
Energy & Fuels
Zhiqiang Fu, Haozhe Liu, Liqiang Huang, Guipeng Zhang, Tong Zhao, Zhongjian Zhao
Summary: In this study, a theoretical model was proposed to calculate the storage time of a cold box. The model was verified using experimental and numerical results, and the influences of refrigerant position and cold box thickness on the storage time were analyzed. The results showed that the theoretical model could replace numerical simulation and reduce time, and the optimal thickness of the cold box was independent of other factors.
JOURNAL OF ENERGY STORAGE
(2022)
Article
Food Science & Technology
Zhiqiang Fu, Haozhe Liu, Liying Duan, Liqiang Huang, Yan Wang, Xueliang Sun, Chuanhao Zhou
Summary: The random distribution model (RDM) and uniform distribution model (UDM) were used to simulate the thermal sterilization of canned fruit. The stability of RDM results was analyzed by simulating temperature change and determining the sterilization parameter F value of the slowest heating zone (SHZ). The study compared the performance of the distribution models in simulating thermal sterilization heating process of canned fruit with different shapes and provided constructive suggestions for the simulation of thermal sterilization.
INTERNATIONAL JOURNAL OF FOOD ENGINEERING
(2023)
Article
Plant Sciences
Liqiang Huang, Yue Zeng, Lingjing Duan, Qian Zhuang, Yejiang Zhou, Lulu Wang, Li Chen, Xingyu Liu, Yuxia Xiong
Summary: This study evaluated the efficacy and optimal timing of immune modulation with FTRAs in the treatment of severe acute pancreatitis (SAP). The results showed that administration of FTRAs within 48 hours of onset significantly protected pancreatic and intestinal tissues, reduced mortality from secondary infection, and improved various inflammatory markers. Therefore, early administration of FTRAs within 48 hours is the optimal timing for therapeutic efficacy in SAP.
JOURNAL OF ETHNOPHARMACOLOGY
(2023)
Article
Thermodynamics
Zhiqiang Fu, Haozhe Liu, Liying Duan, Liqiang Huang, Yan Wang
Summary: In this study, a theoretical modeling method combined with a network method of radiation heat transfer, shape factor of heat conduction, and sensible heat of refrigerant was proposed to calculate the storage time of a cold box under different ambient temperatures and refrigerant amounts. The theoretical modeling was verified through experiments and simulations, and the influences of the sensible heat of refrigerant and radiation heat transfer were analyzed. The stability of the theoretical model was studied by considering different box and refrigerant materials. The results confirmed the accuracy and stability of the theoretical model, which can serve as a fundamental guidance for cold box production design.
NUMERICAL HEAT TRANSFER PART A-APPLICATIONS
(2023)
Article
Information Science & Library Science
Lingfeng Dong, Jinghui (Jove) Hou, Liqiang Huang, Yuan Liu, Jie Zhang
Summary: This study aims to explore the effects of normative and hedonic motivations on continuous knowledge contribution, and how past contribution experience moderates these effects. Based on goal-framing theory, a comprehensive theoretical model is proposed, integrating normative and hedonic motivations, past contribution experience, and continuous knowledge contribution. Data on virtual community members' activities were collected using the Python Scrapy crawler, and the integrative model was validated using Logit regression.
INFORMATION TECHNOLOGY & PEOPLE
(2023)
Article
Computer Science, Information Systems
Julian Lin, Jiamin Yin, Kwok Kee Wei, Hock Chuan Chan, Hock Hai Teo
Summary: This paper discusses and tests three alternative models of user comparison of competing systems, and finds that the relative comparison process is the best model to explain how individuals compare the use of different systems.
