Human-Computer Interaction in Customer Service: The Experience with AI Chatbots—A Systematic Literature Review
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Title
Human-Computer Interaction in Customer Service: The Experience with AI Chatbots—A Systematic Literature Review
Authors
Keywords
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Journal
Electronics
Volume 11, Issue 10, Pages 1579
Publisher
MDPI AG
Online
2022-05-16
DOI
10.3390/electronics11101579
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