The Chatbot Usability Scale: the Design and Pilot of a Usability Scale for Interaction with AI-Based Conversational Agents

Chatbots and Conversational Agents in Mental Health: A Review of the Psychiatric Landscape

(2019) Aditya Nrusimha Vaidyam et al.   CANADIAN JOURNAL OF PSYCHIATRY-REVUE CANADIENNE DE PSYCHIATRIE

Measuring User Experience With 3, 5, 7, or 11 Points: Does It Matter?

(2019) James R. Lewis   HUMAN FACTORS

Enhancing user experience with conversational agent for movie recommendation: Effects of self-disclosure and reciprocity

(2017) SeoYoung Lee et al.   INTERNATIONAL JOURNAL OF HUMAN-COMPUTER STUDIES

The return of the chatbots

(2016) ROBERT DALE   Natural Language Engineering

Smartphone-Based Conversational Agents and Responses to Questions About Mental Health, Interpersonal Violence, and Physical Health

(2016) Adam S. Miner et al.   JAMA Internal Medicine

Assessing User Satisfaction in the Era of User Experience: Comparison of the SUS, UMUX, and UMUX-LITE as a Function of Product Experience

(2015) Simone Borsci et al.   INTERNATIONAL JOURNAL OF HUMAN-COMPUTER INTERACTION

Bayesian exploratory factor analysis

(2014) Gabriella Conti et al.   JOURNAL OF ECONOMETRICS

Preferred Reporting Items for Systematic Reviews and Meta-Analyses: The PRISMA Statement

(2013) David Moher   ANNALS OF INTERNAL MEDICINE

Exploring expressivity and emotion with artificial voice and speech technologies

(2013) Sandra Pauletto et al.   Logopedics Phoniatrics Vocology

The Usability Metric for User Experience

(2010) Kraig Finstad   INTERACTING WITH COMPUTERS

Designing an interactive open-domain question answering system

(2008) S. QUARTERONI et al.   Natural Language Engineering