Assessing an innovative method to promote learning from patient narratives: Findings from a field experiment in ambulatory care

Improving knowledge mobilisation in healthcare: a qualitative exploration of creative co-design methods

(2022) Cheryl Grindell et al.   Evidence & Policy

Understanding change in disruptive contexts: The role of the time paradox and locus of control

(2022) Alperen Manisaligil et al.   JOURNAL OF BUSINESS RESEARCH

The Building Blocks of Implementation Frameworks and Models in Primary Care: A Narrative Review

(2021) Ine Huybrechts et al.   Frontiers in Public Health

The Diffusion of Differences: A Review and Reorientation of 20 Years of Diffusion Research

(2021) Ivana Naumovska et al.   Academy of Management Annals

Organizational Learning Processes and Outcomes: Major Findings and Future Research Directions

(2020) Linda Argote et al.   MANAGEMENT SCIENCE

Health Care Complaints and Adverse Events as a Means of User Involvement for Quality and Safety Improvement

(2019) SØREN BIRKELAND   MILBANK QUARTERLY

What Words Convey: The Potential for Patient Narratives to Inform Quality Improvement

(2019) RACHEL GROB et al.   MILBANK QUARTERLY

The problem with using patient complaints for improvement

(2018) Marit S de Vos et al.   BMJ Quality & Safety

What's the problem with patient experience feedback? A macro and micro understanding, based on findings from a three-site UK qualitative study

(2018) Laura Sheard et al.   HEALTH EXPECTATIONS

Middle managers’ role in implementing evidence-based practices in healthcare: a systematic review

(2018) Sarah Birken et al.   Implementation Science

The Patient Feedback Response Framework – Understanding why UK hospital staff find it difficult to make improvements based on patient feedback: A qualitative study

(2017) Laura Sheard et al.   SOCIAL SCIENCE & MEDICINE

The Importance Of Integrating Narrative Into Health Care Decision Making

(2016) Daniel Dohan et al.   HEALTH AFFAIRS

Breaking Narrative Ground: Innovative Methods for Rigorously Eliciting and Assessing Patient Narratives

(2016) Rachel Grob et al.   HEALTH SERVICES RESEARCH

Learning by Listening—Improving Health Care in the Era of Yelp

(2016) Raina M. Merchant et al.   JAMA-JOURNAL OF THE AMERICAN MEDICAL ASSOCIATION

Can we use patient-reported feedback to drive change? The challenges of using patient-reported feedback and how they might be addressed

(2016) Kelsey Margaret Flott et al.   BMJ Quality & Safety

Using Patient-Reported Information to Improve Clinical Practice

(2015) Mark Schlesinger et al.   HEALTH SERVICES RESEARCH

Taking Patients’ Narratives about Clinicians from Anecdote to Science

(2015) Mark Schlesinger et al.   NEW ENGLAND JOURNAL OF MEDICINE

What do patients say about emergency departments in online reviews? A qualitative study

(2015) Austin S Kilaru et al.   BMJ Quality & Safety

Coproduction of healthcare service

(2015) Maren Batalden et al.   BMJ Quality & Safety

Deliberate Learning in Health Care

(2014) Ingrid M. Nembhard et al.   MEDICAL CARE RESEARCH AND REVIEW

The World Is Not Small for Everyone: Inequity in Searching for Knowledge in Organizations

(2010) Jasjit Singh et al.   MANAGEMENT SCIENCE

Fostering implementation of health services research findings into practice: a consolidated framework for advancing implementation science

(2009) Laura J Damschroder et al.   Implementation Science

What's in a name? Qualitative description revisited

(2009) Margarete Sandelowski   RESEARCH IN NURSING & HEALTH

Evaluating the use of a modified CAHPS® survey to support improvements in patient-centred care: lessons from a quality improvement collaborative

(2008) Elizabeth Davies et al.   HEALTH EXPECTATIONS