Using Patient-Reported Information to Improve Clinical Practice

Taking Patients’ Narratives about Clinicians from Anecdote to Science

(2015) Mark Schlesinger et al.   NEW ENGLAND JOURNAL OF MEDICINE

Electronic Health Records: Design, Implementation, and Policy for Higher-Value Primary Care

(2014) Christine A. Sinsky et al.   ANNALS OF INTERNAL MEDICINE

What Is the Value of the Routine Use of Patient-Reported Outcome Measures Toward Improvement of Patient Outcomes, Processes of Care, and Health Service Outcomes in Cancer Care? A Systematic Review of Controlled Trials

(2014) Grigorios Kotronoulas et al.   JOURNAL OF CLINICAL ONCOLOGY

England’s Experience Incorporating “Anecdotal” Reports From Consumers into Their National Reporting System

(2014) Felix Greaves et al.   MEDICAL CARE RESEARCH AND REVIEW

Relationship Between Clinical Quality and Patient Experience: Analysis of Data From the English Quality and Outcomes Framework and the National GP Patient Survey

(2013) N. R. Llanwarne et al.   ANNALS OF FAMILY MEDICINE

Texting While Doctoring: A Patient Safety Hazard

(2013) Christine A. Sinsky et al.   ANNALS OF INTERNAL MEDICINE

Facilitated patient experience feedback can improve nursing care: a pilot study for a phase III cluster randomised controlled trial

(2013) Rachel Reeves et al.   BMC HEALTH SERVICES RESEARCH

Patient And Family Engagement: A Framework For Understanding The Elements And Developing Interventions And Policies

(2013) Kristin L. Carman et al.   HEALTH AFFAIRS

The Health Reform Monitoring Survey: Addressing Data Gaps To Provide Timely Insights Into The Affordable Care Act

(2013) Sharon K. Long et al.   HEALTH AFFAIRS

Use of Sentiment Analysis for Capturing Patient Experience From Free-Text Comments Posted Online

(2013) Felix Greaves et al.   JOURNAL OF MEDICAL INTERNET RESEARCH

Complexity, Public Reporting, and Choice of Doctors

(2013) Mark Schlesinger et al.   MEDICAL CARE RESEARCH AND REVIEW

Motivators and Barriers to Using Patient Experience Reports for Performance Improvement

(2013) Kimberley H. Geissler et al.   MEDICAL CARE RESEARCH AND REVIEW

Does providing feedback on patient-reported outcomes to healthcare professionals result in better outcomes for patients? A systematic review

(2013) Maria B. Boyce et al.   QUALITY OF LIFE RESEARCH

Pay-for-Performance in the United Kingdom: Impact of the Quality and Outcomes Framework--A Systematic Review

(2012) S. J. Gillam et al.   ANNALS OF FAMILY MEDICINE

Using patients’ experiences to identify priorities for quality improvement in breast cancer care: patient narratives, surveys or both?

(2012) Vicki Tsianakas et al.   BMC HEALTH SERVICES RESEARCH

Assessment of a pay-for-performance program in primary care designed by target users

(2012) K. Kirschner et al.   FAMILY PRACTICE

Advancing Public Reporting Through A New ‘Aggregator’ To Standardize Data Collection On Providers’ Cost And Quality

(2012) Harold S. Luft   HEALTH AFFAIRS

How Report Cards On Physicians, Physician Groups, And Hospitals Can Have Greater Impact On Consumer Choices

(2012) Anna D. Sinaiko et al.   HEALTH AFFAIRS

The value of open-ended questions in surveys on patient experience: number of comments and perceived usefulness from a hospital perspective

(2012) E. Riiskjaer et al.   INTERNATIONAL JOURNAL FOR QUALITY IN HEALTH CARE

The Heart of Patient-Centered Care

(2012) Rachel Grob   JOURNAL OF HEALTH POLITICS POLICY AND LAW

Development of and Field Test Results for the CAHPS PCMH Survey

(2012) Sarah Hudson Scholle et al.   MEDICAL CARE

How do doctors refer to patient-reported outcome measures (PROMS) in oncology consultations?

(2012) Joanne Greenhalgh et al.   QUALITY OF LIFE RESEARCH

Implementing patient-centred cancer care: using experience-based co-design to improve patient experience in breast and lung cancer services

(2012) Vicki Tsianakas et al.   SUPPORTIVE CARE IN CANCER

Understanding narrative effects: The impact of breast cancer survivor stories on message processing, attitudes, and beliefs among African American women.

(2011) Amy McQueen et al.   HEALTH PSYCHOLOGY

Promoting patient-centered care: a qualitative study of facilitators and barriers in healthcare organizations with a reputation for improving the patient experience

(2011) K. Luxford et al.   INTERNATIONAL JOURNAL FOR QUALITY IN HEALTH CARE

Organisational quality, nurse staffing and the quality of chronic disease management in primary care: Observational study using routinely collected data

(2011) Peter Griffiths et al.   INTERNATIONAL JOURNAL OF NURSING STUDIES

Changes in Patient Experiences of Primary Care During Health Service Reforms in England Between 2003 and 2007

(2010) S. M. Campbell et al.   ANNALS OF FAMILY MEDICINE

The representation of patient experience and satisfaction in physician rating sites. A criteria-based analysis of English- and German-language sites

(2010) Swantje Reimann et al.   BMC HEALTH SERVICES RESEARCH

Hospital Survey Shows Improvements In Patient Experience

(2010) Marc N. Elliott et al.   HEALTH AFFAIRS

Putting the Public Back in Public Reporting of Health Care Quality

(2010) Tara Lagu et al.   JAMA-JOURNAL OF THE AMERICAN MEDICAL ASSOCIATION

Physician Groups’ Use of Data from Patient Experience Surveys

(2010) Mark W. Friedberg et al.   JOURNAL OF GENERAL INTERNAL MEDICINE

What ‘Patient-Centered’ Should Mean: Confessions Of An Extremist

(2009) Donald M. Berwick   HEALTH AFFAIRS

The Effect of Performance-Based Financial Incentives on Improving Patient Care Experiences: A Statewide Evaluation

(2009) Hector P. Rodriguez et al.   JOURNAL OF GENERAL INTERNAL MEDICINE

The Triple Aim: Care, Health, And Cost

(2008) Donald M. Berwick et al.   HEALTH AFFAIRS

Evaluating the use of a modified CAHPS® survey to support improvements in patient-centred care: lessons from a quality improvement collaborative

(2008) Elizabeth Davies et al.   HEALTH EXPECTATIONS