Measuring Customer Agility from Online Reviews Using Big Data Text Analytics

Title
Measuring Customer Agility from Online Reviews Using Big Data Text Analytics
Authors
Keywords
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Journal
JOURNAL OF MANAGEMENT INFORMATION SYSTEMS
Volume 35, Issue 2, Pages 510-539
Publisher
Informa UK Limited
Online
2018-05-16
DOI
10.1080/07421222.2018.1451956

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