Identifying the Types and Impact of Service Provider’s Responses to Online Negative Reviews in the Sharing Economy: Evidence from B&Bs in China

Electronic Word-of-Mouth for Online Retailers: Predictors of Volume and Valence

(2019) Bogdan Anastasiei et al.   Sustainability

Defining the Sharing Economy for Sustainability

(2019) Steven Kane Curtis et al.   Sustainability

Sharing economy–based service triads: Towards an integrated framework and a research agenda

(2019) Dun Li et al.   JOURNAL OF CLEANER PRODUCTION

The Role of the Sharing Economy for a Sustainable and Innovative Development of Rural Areas: A Case Study in Sardinia (Italy)

(2019) Silvia Battino et al.   Sustainability

Airbnb in European cities: Business as usual or true sharing economy?

(2019) Kristóf Gyódi   JOURNAL OF CLEANER PRODUCTION

Using the elaboration likelihood model to examine online persuasion through website design

(2018) Dianne Cyr et al.   INFORMATION & MANAGEMENT

A moral householding perspective on the sharing economy

(2018) Mikko Laamanen et al.   JOURNAL OF CLEANER PRODUCTION

How sustainable is the sharing economy? On the sustainability connotations of sharing economy platforms

(2018) Andrea Geissinger et al.   JOURNAL OF CLEANER PRODUCTION

Value Co-creation for sustainable consumption and production in the sharing economy in China

(2018) Yuge Ma et al.   JOURNAL OF CLEANER PRODUCTION

Unraveling customer sustainable consumption behaviors in sharing economy: A socio-economic approach based on social exchange theory

(2018) Yonggui Wang et al.   JOURNAL OF CLEANER PRODUCTION

The role of values in collaborative consumption: insights from a product-service system for lending and borrowing in the UK

(2015) Laura Piscicelli et al.   JOURNAL OF CLEANER PRODUCTION

The sharing economy: Why people participate in collaborative consumption

(2015) Juho Hamari et al.   Journal of the Association for Information Science and Technology

Examining the influence of online reviews on consumers' decision-making: A heuristic–systematic model

(2014) Kem Z.K. Zhang et al.   DECISION SUPPORT SYSTEMS

First Step in Social Media: Measuring the Influence of Online Management Responses on Customer Satisfaction

(2013) Bin Gu et al.   PRODUCTION AND OPERATIONS MANAGEMENT

Perceived ‘usefulness’ of online consumer reviews: An exploratory investigation across three services categories

(2012) Pradeep Racherla et al.   Electronic Commerce Research and Applications

Evaluating content quality and helpfulness of online product reviews: The interplay of review helpfulness vs. review content

(2011) Nikolaos Korfiatis et al.   Electronic Commerce Research and Applications

A longitudinal experimental study on the interaction effects of persuasion quality, user training, and first-hand use on user perceptions of new information technology

(2011) Gwanhoo Lee et al.   INFORMATION & MANAGEMENT

Credibility of Electronic Word-of-Mouth: Informational and Normative Determinants of On-line Consumer Recommendations

(2009) Man Yee Cheung et al.   INTERNATIONAL JOURNAL OF ELECTRONIC COMMERCE

The impact of electronic word‐of‐mouth

(2008) Christy M.K. Cheung et al.   Internet Research

The effect of negative online consumer reviews on product attitude: An information processing view

(2007) Jumin Lee et al.   Electronic Commerce Research and Applications

The complexity of richness: Media, message, and communication outcomes

(2007) Robert F. Otondo et al.   INFORMATION & MANAGEMENT