Dissatisfaction, Disconfirmation, and Distrust: an Empirical Examination of Value Co-Destruction through Negative Electronic Word-of-Mouth (eWOM)

Beyond utilitarian factors: User experience and travel company website successes

(2017) Marya Wani et al.   INFORMATION SYSTEMS FRONTIERS

How user relationships affect user perceived value propositions of enterprises on social commerce platforms

(2017) Chengde Zheng et al.   INFORMATION SYSTEMS FRONTIERS

Expectation Disconfirmation and Technology Adoption: Polynomial Modeling and Response Surface Analysis

(2017) Venkatesh et al.   MIS QUARTERLY

Fake It Till You Make It: Reputation, Competition, and Yelp Review Fraud

(2016) Michael Luca et al.   MANAGEMENT SCIENCE

What drives purchase intention for paid mobile apps? – An expectation confirmation model with perceived value

(2015) Chin-Lung Hsu et al.   Electronic Commerce Research and Applications

Effects of conflicting aggregated rating on eWOM review credibility and diagnosticity: The moderating role of review valence

(2012) Lingyun Qiu et al.   DECISION SUPPORT SYSTEMS

What drives consumers to spread electronic word of mouth in online consumer-opinion platforms

(2012) Christy M.K. Cheung et al.   DECISION SUPPORT SYSTEMS

The impact of electronic word-of-mouth communication: A literature analysis and integrative model

(2012) Christy M.K. Cheung et al.   DECISION SUPPORT SYSTEMS

Dynamics between the trust transfer process and intention to use mobile payment services: A cross-environment perspective

(2011) Yaobin Lu et al.   INFORMATION & MANAGEMENT

Co-Creation: Toward a Taxonomy and an Integrated Research Perspective

(2010) Vladimir Zwass   INTERNATIONAL JOURNAL OF ELECTRONIC COMMERCE

Antecedents and consequences of trust in online product recommendations

(2010) Kuo‐Lun Hsiao et al.   ONLINE INFORMATION REVIEW

Trust perceptions of online travel information by different content creators: Some social and legal implications

(2009) Stephen Burgess et al.   INFORMATION SYSTEMS FRONTIERS

Credibility of Electronic Word-of-Mouth: Informational and Normative Determinants of On-line Consumer Recommendations

(2009) Man Yee Cheung et al.   INTERNATIONAL JOURNAL OF ELECTRONIC COMMERCE

Do online reviews matter? — An empirical investigation of panel data

(2008) Wenjing Duan et al.   DECISION SUPPORT SYSTEMS

Factors affecting pass-along email intentions (PAEIs): Integrating the social capital and social cognition theories

(2008) Chien-Chih Huang et al.   Electronic Commerce Research and Applications

The effect of negative online consumer reviews on product attitude: An information processing view

(2007) Jumin Lee et al.   Electronic Commerce Research and Applications