Is Full Price the Full Story When Consumers Have Time and Budget Constraints?

On the value(s) of time: Workers’ value of their time depends on mode of valuation

(2021) Gal Smitizsky et al.   PROCEEDINGS OF THE NATIONAL ACADEMY OF SCIENCES OF THE UNITED STATES OF AMERICA

Note: The Value and Cost of the Customer’s Waiting Time

(2020) Rachel R. Chen et al.   M&SOM-Manufacturing & Service Operations Management

Making the Wait Worthwhile: Experiments on the Effect of Queueing on Consumption

(2019) Sezer Ülkü et al.   MANAGEMENT SCIENCE

Coverage, Coarseness, and Classification: Determinants of Social Efficiency in Priority Queues

(2018) Itai Gurvich et al.   MANAGEMENT SCIENCE

When Waiting to See a Doctor Is Less Irritating: Understanding Patient Preferences and Choice Behavior in Appointment Scheduling

(2018) Nan Liu et al.   MANAGEMENT SCIENCE

Near-Optimality of Coarse Service Grades for Customer Differentiation in Queueing Systems

(2017) Hamid Nazerzadeh et al.   PRODUCTION AND OPERATIONS MANAGEMENT

Self-Selecting Priority Queues with Burr Distributed Waiting Costs

(2016) Srinagesh Gavirneni et al.   PRODUCTION AND OPERATIONS MANAGEMENT

Incentive-Compatible Revenue Management in Queueing Systems: Optimal Strategic Delay

(2013) Philipp Afèche   M&SOM-Manufacturing & Service Operations Management

How Much Is a Reduction of Your Customers' Wait Worth? An Empirical Study of the Fast-Food Drive-Thru Industry Based on Structural Estimation Methods

(2011) Gad Allon et al.   M&SOM-Manufacturing & Service Operations Management