Note: The Value and Cost of the Customer’s Waiting Time

Published 2020 View Full Article

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Title
Note: The Value and Cost of the Customer’s Waiting Time
Authors
Keywords
-
Journal
M&SOM-Manufacturing & Service Operations Management
Volume -, Issue -, Pages -
Publisher
Institute for Operations Research and the Management Sciences (INFORMS)
Online
2020-10-06
DOI
10.1287/msom.2020.0914

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