The customer retail app experience: Implications for customer loyalty

Social commerce website design, perceived value and loyalty behavior intentions: The moderating roles of gender, age and frequency of use

(2021) Sebastian Molinillo et al.   Journal of Retailing and Consumer Services

An app a day keeps a customer connected: Explicating loyalty to brands and branded applications through the lens of affordance and service-dominant logic

(2018) Yu-Hui Fang   INFORMATION & MANAGEMENT

Using PLS path modeling in new technology research: updated guidelines

(2016) Jörg Henseler et al.   INDUSTRIAL MANAGEMENT & DATA SYSTEMS

Consistent and asymptotically normal PLS estimators for linear structural equations

(2015) Theo K. Dijkstra et al.   COMPUTATIONAL STATISTICS & DATA ANALYSIS

A customer value, satisfaction, and loyalty perspective of mobile application recommendations

(2015) Chenyan Xu et al.   DECISION SUPPORT SYSTEMS

Consistent Partial Least Squares Path Modeling

(2015) Theo K. Dijkstra et al.   MIS QUARTERLY

Exploring mobile application customer loyalty: The moderating effect of use contexts

(2015) Chiao-Chen Chang   TELECOMMUNICATIONS POLICY

Effect of the customer experience on satisfaction with smartphones: Assessing smart satisfaction index with partial least squares

(2015) Dong-Hee Shin   TELECOMMUNICATIONS POLICY