Revealing travellers’ satisfaction during COVID-19 outbreak: Moderating role of service quality
Published 2021 View Full Article
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Title
Revealing travellers’ satisfaction during COVID-19 outbreak: Moderating role of service quality
Authors
Keywords
Online customers' reviews, Customers' satisfaction, Machine learning, Service quality, Survey study
Journal
Journal of Retailing and Consumer Services
Volume 64, Issue -, Pages 102783
Publisher
Elsevier BV
Online
2021-09-27
DOI
10.1016/j.jretconser.2021.102783
References
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