Revealing travellers’ satisfaction during COVID-19 outbreak: Moderating role of service quality
出版年份 2021 全文链接
标题
Revealing travellers’ satisfaction during COVID-19 outbreak: Moderating role of service quality
作者
关键词
Online customers' reviews, Customers' satisfaction, Machine learning, Service quality, Survey study
出版物
Journal of Retailing and Consumer Services
Volume 64, Issue -, Pages 102783
出版商
Elsevier BV
发表日期
2021-09-27
DOI
10.1016/j.jretconser.2021.102783
参考文献
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