“Don’t Neglect the User!” – Identifying Types of Human-Chatbot Interactions and their Associated Characteristics

The human side of human-chatbot interaction: A systematic literature review of ten years of research on text-based chatbots

(2021) Amon Rapp et al.   INTERNATIONAL JOURNAL OF HUMAN-COMPUTER STUDIES

Collaborating with technology-based autonomous agents

(2020) Isabella Seeber et al.   Internet Research

Virtual Assistance in Any Context

(2020) Antje Janssen et al.   Business & Information Systems Engineering

Conversational Agents in Health Care: Scoping Review and Conceptual Analysis

(2020) Lorainne Tudor Car et al.   JOURNAL OF MEDICAL INTERNET RESEARCH

The Social Pragmatics of Communication with Social Robots: Effects of Robot Message Design Logic in a Regulative Context

(2019) Autumn Edwards et al.   International Journal of Social Robotics

Communicability of traditional interfaces VS chatbots in healthcare and smart home domains

(2019) Stefano Valtolina et al.   BEHAVIOUR & INFORMATION TECHNOLOGY

A Taxonomy of Social Cues for Conversational Agents

(2019) Jasper Feine et al.   INTERNATIONAL JOURNAL OF HUMAN-COMPUTER STUDIES

In the shades of the uncanny valley: An experimental study of human–chatbot interaction

(2018) Leon Ciechanowski et al.   Future Generation Computer Systems-The International Journal of eScience

Content-Oriented User Modeling for Personalized Response Ranking in Chatbots

(2018) Bingquan Liu et al.   IEEE-ACM Transactions on Audio Speech and Language Processing

Designing Interfaces with Social Presence: Using Vividness and Extraversion to Create Social Recommendation Agents

(2018) Traci Hess et al.   Journal of the Association for Information Systems

Learning from First-Generation Qualitative Approaches in the IS Discipline: An Evolutionary View and Some Implications for Authors and Evaluators (PART 1/2)

(2018) Suprateek Sarker et al.   Journal of the Association for Information Systems

The Uncanny Valley [From the Field]

(2012) Masahiro Mori et al.   IEEE ROBOTICS & AUTOMATION MAGAZINE

Place presence, social presence, co-presence, and satisfaction in virtual worlds

(2011) Saniye Tugba Bulu   COMPUTERS & EDUCATION

The Influence of Social Presence on Customer Intention to Reuse Online Recommender Systems: The Roles of Personalization and Product Type

(2011) Jaewon Choi et al.   INTERNATIONAL JOURNAL OF ELECTRONIC COMMERCE