The human side of human-chatbot interaction: A systematic literature review of ten years of research on text-based chatbots
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Title
The human side of human-chatbot interaction: A systematic literature review of ten years of research on text-based chatbots
Authors
Keywords
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Journal
INTERNATIONAL JOURNAL OF HUMAN-COMPUTER STUDIES
Volume 151, Issue -, Pages 102630
Publisher
Elsevier BV
Online
2021-03-19
DOI
10.1016/j.ijhcs.2021.102630
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