Workload forecasting for a call center: Methodology and a case study

Published 2010 View Full Article

  1. Home
  2. Publications
  3. Publication Search
  4. Publication Details
Title
Workload forecasting for a call center: Methodology and a case study
Authors
Keywords
-
Journal
Annals of Applied Statistics
Volume 3, Issue 4, Pages 1403-1447
Publisher
Institute of Mathematical Statistics
Online
2010-03-01
DOI
10.1214/09-aoas255

Ask authors/readers for more resources

Protocol

Community support

Reagent

Community support

Reprint

Contact the author

Find the ideal target journal for your manuscript

Explore over 38,000 international journals covering a vast array of academic fields.

Search

Ask a Question. Answer a Question.

Quickly pose questions to the entire community. Debate answers and get clarity on the most important issues facing researchers.

Get Started
Webinars Posters Questions Hubs Funding Journals Articles Connect Collections Reviewers About Us FAQs Mobile App Privacy Policy Terms of Use
© Peeref 2019-2024. All rights reserved.