Using patients’ experiences to identify priorities for quality improvement in breast cancer care: patient narratives, surveys or both?

Systematic Review: The Evidence That Publishing Patient Care Performance Data Improves Quality of Care

(2013) Constance H. Fung et al.   ANNALS OF INTERNAL MEDICINE

Factors affecting the use of patient survey data for quality improvement in the Veterans Health Administration

(2011) Elizabeth A Davies et al.   BMC HEALTH SERVICES RESEARCH

Reporting cancer patients' experiences of care for quality improvement: analysis of 2000 and 2004 survey results for South East England

(2010) Peter B. Madden et al.   JOURNAL OF EVALUATION IN CLINICAL PRACTICE

Development, Implementation, and Public Reporting of the HCAHPS Survey

(2009) Laura A. Giordano et al.   MEDICAL CARE RESEARCH AND REVIEW

Application of quality improvement strategies in 389 European hospitals: results of the MARQuIS project

(2009) M J M H Lombarts et al.   QUALITY & SAFETY IN HEALTH CARE

Evaluating the use of a modified CAHPS® survey to support improvements in patient-centred care: lessons from a quality improvement collaborative

(2008) Elizabeth Davies et al.   HEALTH EXPECTATIONS

Engaging patients in health care: An empirical study of the role of engagement on attitudes and action

(2008) Liz Forbat et al.   PATIENT EDUCATION AND COUNSELING