Article
Computer Science, Cybernetics
Taehyun Ha, Sangyeon Kim
Summary: This study investigates how to mitigate users' cognitive biases based on their individual characteristics. The results show that textual explanations lead to higher trust in XAI systems, especially for quick decision-makers. Additionally, providing users with a priori information can effectively alleviate cognitive biases.
INTERNATIONAL JOURNAL OF HUMAN-COMPUTER INTERACTION
(2023)
Article
Psychology, Multidisciplinary
Oscar Hengxuan Chi, Shizhen Jia, Yafang Li, Dogan Gursoy
Summary: This study develops and validates a scale of Social Service Robot Interaction Trust (SSRIT) that measures consumers' trust toward interaction with AI social robots in service delivery. Through a systematic literature review, semi-structured interviews, a focus group study, and rigorous quantitative studies, this study conceptualizes the interaction-based trust and proposes a third-order reflective-formative scale, which suggests that trust in interaction is measured by 3 third-order indicators: propensity to trust in robot, trustworthy robot function and design, and trustworthy service task and context. The convergent, discriminant, external, concurrent, and predictive validities of the scale are validated, providing both theoretical contributions and managerial implications.
COMPUTERS IN HUMAN BEHAVIOR
(2021)
Article
Computer Science, Cybernetics
Eiichiro Watamura, Tomohiro Ioku, Tomoya Mukai, Michio Yamamoto
Summary: Limited information is available on the psychological mechanisms behind people's perceptions of robot judges in the courtroom. This study aimed to investigate the influence of perceived empathy on trust in robot judges, and how trust affects the evaluation and acceptance of robot judges. Results of a web-based experiment conducted with 738 Japanese participants revealed that empathy perception increased trust in the judge, which influenced judgment evaluation. Overall, participants perceived human judges as more empathetic compared to robot judges. Trust in the robot judge was associated with a higher acceptance rate in the courtroom.
INTERNATIONAL JOURNAL OF HUMAN-COMPUTER INTERACTION
(2023)
Article
Radiology, Nuclear Medicine & Medical Imaging
Jong Hyuk Lee, Hyunsook Hong, Gunhee Nam, Eui Jin Hwang, Chang Min Park
Summary: This study assessed the impact of AI diagnostic performance and reader characteristics on the detection of malignant lung nodules during AI-assisted reading of chest radiographs. The use of a high accuracy AI model improved readers' detection performance to a greater extent than a low accuracy AI model, and readers using the high accuracy AI showed a higher susceptibility to changing their diagnosis based on AI suggestions.
Article
Physics, Multidisciplinary
Luisa Roeder, Pamela Hoyte, Johan van der Meer, Lauren Fell, Patrick Johnston, Graham Kerr, Peter Bruza
Summary: This study investigates the evolving judgments of reliability when interacting with an AI system, comparing the predictive performance of quantum and Markov models and identifying a neural correlate of the perturbation of human agent's judgment. The findings suggest that the quantum model better predicts reliability ratings and a trust-related EEG-based measure opens up possibilities for real-time parameter adaptation of the quantum model.
Article
Computer Science, Cybernetics
Jie Cai, Xurong Fu, Zirui Gu, Rongxiu Wu
Summary: Research on consumers' trust toward interaction with AI social robots in service delivery has gained interest due to COVID-19. However, this topic has not been widely investigated in China. This study validated a Chinese version of a scale called SSRIT to measure trust in AI social robots in service delivery with reliability and validity, suggesting its effectiveness for the Chinese context. The implications of the findings were also discussed.
INTERNATIONAL JOURNAL OF HUMAN-COMPUTER INTERACTION
(2023)
Article
Computer Science, Cybernetics
Marita Skjuve, Asbjorn Folstad, Knut Inge Fostervold, Petter Bae Brandtzaeg
Summary: The research revealed that relationships between people and social chatbots go through stages of surface curiosity, emotional exploration, and stability, with significant emotional and social value for users. Chatbots perceived as accepting, understanding, and non-judgmental have a positive impact on users' subjective well-being.
INTERNATIONAL JOURNAL OF HUMAN-COMPUTER STUDIES
(2021)
Article
Computer Science, Artificial Intelligence
Peter R. Lewis, Stephen Marsh
Summary: This article discusses the ongoing discussions about the trustworthiness of AI and proposes a general model for people to consider trust in AI in specific contexts. It highlights the importance of understanding how humans make trust decisions and suggests using thought experiments and observations to enhance people's ability to make better trust decisions about AI.
COGNITIVE SYSTEMS RESEARCH
(2022)
Article
Chemistry, Physical
Huimin Zhu, Liwei Zhu, Zihong Sun, Afrasyab Khan
Summary: In this study, a novel machine learning method based on ANFIS was developed for predicting drug solubility in supercritical solvents. The model showed high accuracy in both training and testing steps, indicating its potential for accurately predicting drug solubility and improving drug efficacy.
JOURNAL OF MOLECULAR LIQUIDS
(2021)
Article
Radiology, Nuclear Medicine & Medical Imaging
Friederike Jungmann, Sebastian Ziegelmayer, Fabian K. Lohoefer, Stephan Metz, Christina Mueller-Leisse, Maximilian Englmaier, Marcus R. Makowski, Georgios A. Kaissis, Rickmer F. Braren
Summary: This study evaluated the perception of different types of AI-based assistance and the interaction of radiologists with the algorithm's predictions and certainty measures. Four radiologists classified Breast Imaging-Reporting and Data System 4 (BI-RADS4) lesions and the effect of different AI-based assistance on their performance was measured. The results showed that trust in the algorithm's performance was mostly dependent on the certainty of the predictions in combination with a plausible heatmap, and the human-AI interaction varied widely and was influenced by personality traits.
EUROPEAN RADIOLOGY
(2023)
Article
Computer Science, Artificial Intelligence
Tadahiro Taniguchi, Hiroshi Yamakawa, Takayuki Nagai, Kenji Doya, Masamichi Sakagami, Masahiro Suzuki, Tomoaki Nakamura, Akira Taniguchi
Summary: This paper presents an approach to developing a cognitive architecture by integrating elemental cognitive modules, aiming to build an artificial general intelligence. The proposed framework, called WB-PGM, combines brain-inspired AI and a probabilistic generative model to enable continuous learning based on sensory-motor information. The findings can serve as a reference for brain studies and facilitate collaboration among researchers in neuroscience, AI, and robotics.
Editorial Material
Multidisciplinary Sciences
Hyowon Gweon, Judith Fan, Been Kim
Summary: A hallmark of human intelligence is the ability to understand and influence other minds. Recent advances in artificial intelligence raise new questions about human-machine interactions that support inferential social learning. This article discusses the development of socially intelligent machines that can learn, teach, and communicate like humans, and emphasizes the importance of considering human values, intentions, and beliefs. It also highlights the need for collaboration between the AI/ML and cognitive science communities to advance the science of both natural and artificial intelligence.
PHILOSOPHICAL TRANSACTIONS OF THE ROYAL SOCIETY A-MATHEMATICAL PHYSICAL AND ENGINEERING SCIENCES
(2023)
Article
Multidisciplinary Sciences
Carlo Reverberi, Tommaso Rigon, Aldo Solari, Cesare Hassan, Paolo Cherubini, Andrea Cherubini
Summary: Artificial Intelligence (AI) systems provide valuable support in decision-making, especially in the medical field. The interaction between humans and AI, known as human-AI collaboration, can achieve better outcomes by integrating the opinions of both parties.
SCIENTIFIC REPORTS
(2022)
Article
Business
Nessrine Omrani, Giorgia Rivieccio, Ugo Fiore, Francesco Schiavone, Sergio Garcia Agreda
Summary: This article investigates the links between trust in AI, concerns related to AI use, and the ethics related to such use. The results show that many concerns related to AI use are linked to AI trust, and the ability to try out AI applications will also have an impact on initial trust.
TECHNOLOGICAL FORECASTING AND SOCIAL CHANGE
(2022)
Article
Computer Science, Information Systems
Natalie C. Benda, Laurie L. Novak, Carrie Reale, Jessica S. Ancker
Summary: The use of artificial intelligence in healthcare faces challenges related to trust, which can be addressed by drawing lessons from previous research on trust in automation. The goal should be to foster appropriate trust in artificial intelligence based on the purpose of the tool, its process for making recommendations, and its performance in the given context.
JOURNAL OF THE AMERICAN MEDICAL INFORMATICS ASSOCIATION
(2021)
Article
Environmental Sciences
Rino Falcone, Alessandro Sapienza
INTERNATIONAL JOURNAL OF ENVIRONMENTAL RESEARCH AND PUBLIC HEALTH
(2020)
Article
Computer Science, Interdisciplinary Applications
Rino Falcone, Alessandro Sapienza
Summary: This research investigates the impact of Italian citizens' trust in public institutions on their acceptance of COVID-19 counter measures. The study highlights the importance of competence and willingness as cognitive components of trust. It suggests that a generic attempt to increase average trust may not be the most effective strategy, and recommends analyzing trust at a category level to identify the best areas for investment.
JOURNAL OF SIMULATION
(2023)
Article
Computer Science, Information Systems
Filippo Cantucci, Rino Falcone
Summary: A big challenge in human-robot interaction is the design of autonomous robots that can effectively collaborate with humans. This paper presents a cognitive architecture that allows a social robot to dynamically adjust its level of collaborative autonomy based on various context factors such as the mental states of the human users involved. The results of an HRI pilot study show that this architecture is feasible and effective in real scenarios.
Review
Environmental Sciences
Alessandro Sapienza, Rino Falcone
Summary: The research aimed to provide an overview of how trust influences COVID-19 vaccine acceptance. Trust was found to play a crucial role throughout the pandemic, affecting the success of the global vaccination campaign. Through a systematic review of 43 studies, the analysis reveals the various forms of trust considered and their relationship with vaccine acceptance. The findings demonstrate a strong correlation (R = 0.78, p < 0.01) between trust in the COVID-19 vaccine and acceptance, emphasizing the need to understand vaccine acceptance as a complex phenomenon shaped by interrelated trust factors. The study's insights offer an important interpretive framework for public institutions and healthcare systems in the future.
INTERNATIONAL JOURNAL OF ENVIRONMENTAL RESEARCH AND PUBLIC HEALTH
(2023)
Article
Computer Science, Artificial Intelligence
Filippo Cantucci, Rino Falcone
Summary: This work presents a computational cognitive model that personalizes museum visits based on users' goals and interests. The model takes into consideration the goals and interests of the museum curators and introduces a special type of help to bring about substantial changes in users' requests.
MULTIMODAL TECHNOLOGIES AND INTERACTION
(2022)
Article
Computer Science, Information Systems
Rino Falcone, Alessandro Sapienza
Proceedings Paper
Computer Science, Artificial Intelligence
Rino Falcone, Alessandro Sapienza
AI*IA 2017 ADVANCES IN ARTIFICIAL INTELLIGENCE
(2017)
Proceedings Paper
Computer Science, Artificial Intelligence
Rino Falcone, Alessandro Sapienza
ADVANCES IN PRACTICAL APPLICATIONS OF CYBER-PHYSICAL MULTI-AGENT SYSTEMS: THE PAAMS COLLECTION, PAAMS 2017
(2017)
Proceedings Paper
Computer Science, Artificial Intelligence
Rino Falcone, Alessandro Sapienza, Cristiano Castelfranchi
ADVANCES IN PRACTICAL APPLICATIONS OF SCALABLE MULTI-AGENT SYSTEMS: THE PAAMS COLLECTION
(2016)
Proceedings Paper
Computer Science, Artificial Intelligence
Rino Falcone, Alessandro Sapienza
ADVANCES IN PRACTICAL APPLICATIONS OF SCALABLE MULTI-AGENT SYSTEMS: THE PAAMS COLLECTION
(2016)