What factors satisfy e-book store customers? Development of a model to evaluate e-book user behavior and satisfaction

Title
What factors satisfy e-book store customers? Development of a model to evaluate e-book user behavior and satisfaction
Authors
Keywords
-
Journal
Internet Research
Volume 27, Issue 3, Pages 563-585
Publisher
Emerald
Online
2017-04-20
DOI
10.1108/intr-05-2016-0142

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