The Paradoxical Role of Humanness in Aggression Toward Conversational Agents

AI Agents as Team Members: Effects on Satisfaction, Conflict, Trustworthiness, and Willingness to Work With

(2023) Alan R. Dennis et al.   JOURNAL OF MANAGEMENT INFORMATION SYSTEMS

Natural language processing: state of the art, current trends and challenges

(2022) Diksha Khurana et al.   MULTIMEDIA TOOLS AND APPLICATIONS

Mental models and expectation violations in conversational AI interactions

(2021) G. Mark Grimes et al.   DECISION SUPPORT SYSTEMS

Gender, Anxiety, and Legitimation of Violence in Adolescents Facing Simulated Physical Aggression at School

(2021) Marina B. Martínez-González et al.   Brain Sciences

Ascribing emotions to robots: Explicit and implicit attribution of emotions and perceived robot anthropomorphism

(2021) Nicolas Spatola et al.   COMPUTERS IN HUMAN BEHAVIOR

Designing Anthropomorphic Enterprise Conversational Agents

(2020) Stephan Diederich et al.   Business & Information Systems Engineering

A Taxonomy of Social Cues for Conversational Agents

(2019) Jasper Feine et al.   INTERNATIONAL JOURNAL OF HUMAN-COMPUTER STUDIES

The Yield Shift Theory of Satisfaction and Its Application to the IS/IT Domain

(2018) Robert Briggs et al.   Journal of the Association for Information Systems

Anthropomorphism as Cognitive Bias

(2017) Mike Dacey   PHILOSOPHY OF SCIENCE

First Impressions in Human--Agent Virtual Encounters

(2016) Angelo Cafaro et al.   ACM Transactions on Computer-Human Interaction

Service Innovation in the Digital Age: Key Contributions and Future Directions

(2015) Michael Barrett et al.   MIS QUARTERLY

Dehumanization and Infrahumanization

(2013) Nick Haslam et al.   Annual Review of Psychology

Embodied Conversational Agent-Based Kiosk for Automated Interviewing

(2011) Jay F. Nunamaker et al.   JOURNAL OF MANAGEMENT INFORMATION SYSTEMS

Impulsivity, Compulsivity, and Top-Down Cognitive Control

(2011) Jeffrey W. Dalley et al.   NEURON

I hate you! Disinhibition with virtual partners

(2008) Antonella De Angeli et al.   INTERACTING WITH COMPUTERS

Measurement Instruments for the Anthropomorphism, Animacy, Likeability, Perceived Intelligence, and Perceived Safety of Robots

(2008) Christoph Bartneck et al.   International Journal of Social Robotics

The politeness effect: Pedagogical agents and learning outcomes

(2007) Ning Wang et al.   INTERNATIONAL JOURNAL OF HUMAN-COMPUTER STUDIES