Managing interruptions in appointment schedules via patient notification

Appointment scheduling and real-time sequencing strategies for patient unpunctuality

(2021) Xingwei Pan et al.   EUROPEAN JOURNAL OF OPERATIONAL RESEARCH

Sequencing in an appointment system with deterministic arrivals and non-identical exponential service times

(2020) Sangdo Choi et al.   COMPUTERS & OPERATIONS RESEARCH

Optimal Insertion of Customers with Waiting Time Targets

(2020) Jing Wen et al.   COMPUTERS & OPERATIONS RESEARCH

A stochastic approximation approach for managing appointments in the presence of unpunctual patients, multiple servers and no-shows

(2020) Xingwei Pan et al.   INTERNATIONAL JOURNAL OF PRODUCTION RESEARCH

Managing Appointment-Based Services in the Presence of Walk-in Customers

(2019) Shan Wang et al.   MANAGEMENT SCIENCE

Managing appointments with waiting time targets and random walk-ins

(2019) Xingwei Pan et al.   OMEGA-INTERNATIONAL JOURNAL OF MANAGEMENT SCIENCE

Multimodularity in the Stochastic Appointment Scheduling Problem with Discrete Arrival Epochs

(2019) Christos Zacharias et al.   MANAGEMENT SCIENCE

Appointment scheduling for multi-stage sequential service systems with stochastic service durations

(2019) Shenghai Zhou et al.   COMPUTERS & OPERATIONS RESEARCH

Outpatient scheduling with unpunctual patients and no-shows

(2018) Matthias Deceuninck et al.   EUROPEAN JOURNAL OF OPERATIONAL RESEARCH

Adaptive appointment scheduling for patient-centered medical homes

(2018) Ali K. Dogru et al.   OMEGA-INTERNATIONAL JOURNAL OF MANAGEMENT SCIENCE

Outpatient appointment systems in healthcare: A review of optimization studies

(2017) Amir Ahmadi-Javid et al.   EUROPEAN JOURNAL OF OPERATIONAL RESEARCH

Scheduling appointments for walk-ins

(2017) Katsumi Morikawa et al.   INTERNATIONAL JOURNAL OF PRODUCTION ECONOMICS

A stochastic programming model for outpatient appointment scheduling considering unpunctuality

(2017) Bowen Jiang et al.   OMEGA-INTERNATIONAL JOURNAL OF MANAGEMENT SCIENCE

Outpatient appointment scheduling given individual day-dependent no-show predictions

(2015) Michele Samorani et al.   EUROPEAN JOURNAL OF OPERATIONAL RESEARCH

An MDP model for walk-in patient admission management in primary care clinics

(2015) Xiuli Qu et al.   INTERNATIONAL JOURNAL OF PRODUCTION ECONOMICS

Optimal booking and scheduling in outpatient procedure centers

(2014) Bjorn P. Berg et al.   COMPUTERS & OPERATIONS RESEARCH

Effective cancellation policy to reduce the negative impact of patient no-show

(2013) Y Huang et al.   JOURNAL OF THE OPERATIONAL RESEARCH SOCIETY

An empirical investigation into factors affecting patient cancellations and no-shows at outpatient clinics

(2012) John B. Norris et al.   DECISION SUPPORT SYSTEMS

Appointment Scheduling Under Patient No-Shows and Service Interruptions

(2012) Jianzhe Luo et al.   M&SOM-Manufacturing & Service Operations Management

Adaptive Appointment Systems with Patient Preferences

(2011) Wen-Ya Wang et al.   M&SOM-Manufacturing & Service Operations Management

The Effect of Integrated Scheduling and Capacity Policies on Clinical Efficiency

(2011) Denise L. White et al.   PRODUCTION AND OPERATIONS MANAGEMENT

OUTPATIENT SCHEDULING IN HEALTH CARE: A REVIEW OF LITERATURE

(2010) TUGBA CAYIRLI et al.   PRODUCTION AND OPERATIONS MANAGEMENT

Interruptions and distractions in healthcare: review and reappraisal

(2010) A. J. Rivera-Rodriguez et al.   QUALITY & SAFETY IN HEALTH CARE

A Comparison of Traditional and Open-Access Policies for Appointment Scheduling

(2009) Lawrence W. Robinson et al.   M&SOM-Manufacturing & Service Operations Management

Dynamic Scheduling of Outpatient Appointments Under Patient No-Shows and Cancellations

(2009) Nan Liu et al.   M&SOM-Manufacturing & Service Operations Management

Reducing Delays for Medical Appointments: A Queueing Approach

(2009) Linda V. Green et al.   OPERATIONS RESEARCH

Appointment scheduling in health care: Challenges and opportunities

(2008) Diwakar Gupta et al.   IIE TRANSACTIONS

Assessment of Patient Classification in Appointment System Design

(2008) Tugba Cayirli et al.   PRODUCTION AND OPERATIONS MANAGEMENT

Interruptions in a level one trauma center: A case study

(2007) Juliana J. Brixey et al.   INTERNATIONAL JOURNAL OF MEDICAL INFORMATICS