Managing appointments with waiting time targets and random walk-ins

Title
Managing appointments with waiting time targets and random walk-ins
Authors
Keywords
Appointment and real-time scheduling, Walk-in patients, Waiting time target, Stochastic programming, Markov decision process
Journal
Publisher
Elsevier BV
Online
2019-05-04
DOI
10.1016/j.omega.2019.04.005

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