The Role and Potential Contributions of the Artificial Intelligence Language Model ChatGPT

This discussion paper aims to examine the potential benefits and limitations of using artificial intelligence (AI) chatbots in nursing practice, with a particular focus on the ChatGPT example. The study discusses how chatbots can serve as a valuable tool for nurses' continuing education, consultation, and information access. It is suggested that ChatGPT can contribute to enhancing nurses' knowledge and skill levels, providing rapid and accurate information, and improving time management. However, the potential risks and limitations of using AI chatbots have also been evaluated. The study highlights the possibility of negative impacts on the nurse-patient relationship due to chatbots' inadequacy in emotional and empathetic communication. Additionally, concerns about chatbots providing inaccurate or biased information and issues regarding data privacy are addressed. The review draws attention to the limited existing literature on the use of AI chatbots in nursing and emphasizes the need for expanding research in this area. Future studies are suggested to focus on identifying the necessary training and support resources for nurses to effectively utilize this technology. This study underscores an important ethical and professional point for nurses, reminding them not to overlook the significance of human touch and emotional connection while evaluating the advantages offered by technology.

Automated summary

This paper examines the benefits and limitations of using AI chatbots in nursing practice, specifically focusing on the ChatGPT example. It discusses how chatbots can be valuable tools for nurses' education, consultation, and information access. The study highlights the potential of chatbots to enhance nurses' knowledge and skills, provide rapid and accurate information, and improve time management. However, it also evaluates the risks and limitations, such as negative impacts on nurse-patient relationship, the possibility of inaccurate or biased information, and concerns about data privacy. The review emphasizes the need for further research and training resources for nurses to effectively utilize this technology, while reminding them of the importance of human touch and emotional connection.