The impact of artificial intelligence technology stimuli on smart customer experience and the moderating effect of technology readiness

Title
The impact of artificial intelligence technology stimuli on smart customer experience and the moderating effect of technology readiness
Authors
Keywords
-
Journal
International Journal of Emerging Markets
Volume 17, Issue 4, Pages 1123-1142
Publisher
Emerald
Online
2022-03-16
DOI
10.1108/ijoem-06-2021-0975

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