Characterizing, measuring, and managing transit service quality

Quality of Service in Public Transport Based on Customer Satisfaction Surveys: A Review and Assessment of Methodological Approaches

(2015) Juan de Oña et al.   TRANSPORTATION SCIENCE

An Offline Framework for Handling Automatic Passenger Counting Raw Data

(2014) Benedetto Barabino et al.   IEEE TRANSACTIONS ON INTELLIGENT TRANSPORTATION SYSTEMS

Regularity analysis on bus networks and route directions by automatic vehicle location raw data

(2013) Benedetto Barabino et al.   IET Intelligent Transport Systems

Relationships among service quality, corporate image, customer satisfaction, and behavioral intention for the elderly in high speed rail services

(2011) Chung-Wei Kuo et al.   JOURNAL OF ADVANCED TRANSPORTATION

Modelling public transport stops by microscopic simulation

(2010) Rodrigo Fernández   TRANSPORTATION RESEARCH PART C-EMERGING TECHNOLOGIES

ELASTIC – A methodological framework for identifying and selecting sustainable transport indicators

(2009) Herb Castillo et al.   TRANSPORTATION RESEARCH PART D-TRANSPORT AND ENVIRONMENT

Developing a fuzzy TOPSIS approach based on subjective weights and objective weights

(2008) Tien-Chin Wang et al.   EXPERT SYSTEMS WITH APPLICATIONS

A quality control framework for bus schedule reliability

(2007) Jie Lin et al.   TRANSPORTATION RESEARCH PART E-LOGISTICS AND TRANSPORTATION REVIEW