Relationships among service quality, corporate image, customer satisfaction, and behavioral intention for the elderly in high speed rail services

Published 2011 View Full Article

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Title
Relationships among service quality, corporate image, customer satisfaction, and behavioral intention for the elderly in high speed rail services
Authors
Keywords
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Journal
JOURNAL OF ADVANCED TRANSPORTATION
Volume 47, Issue 5, Pages 512-525
Publisher
Wiley
Online
2011-10-08
DOI
10.1002/atr.179
References
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