Investigation to determine elements influencing customer's satisfaction in the B2C electronic retailing marketplaces

The impact of emotionally valenced music on emotional state and EEG profile: Convergence of self-report and quantitative data

(2021) Adam D. Plourde-Kelly et al.   NEUROSCIENCE LETTERS

Designing of reverse vending machine to improve its sorting efficiency for recyclable materials for its application in convenience stores

(2021) Daegi Kim et al.   JOURNAL OF THE AIR & WASTE MANAGEMENT ASSOCIATION

Chi‐square for model fit in confirmatory factor analysis

(2020) Mousa Alavi et al.   JOURNAL OF ADVANCED NURSING

The Impact of Corporate Social Responsibility on Customer Loyalty: The Mediating Role of Corporate Reputation, Customer Satisfaction, and Trust

(2020) Dr. Tahir Islam et al.   Sustainable Production and Consumption

Is there a performance tradeoff in managing order fulfillment and the bullwhip effect in supply chains? The role of information sharing and information type

(2019) Divesh Ojha et al.   INTERNATIONAL JOURNAL OF PRODUCTION ECONOMICS

Demand and order‐fulfillment planning: The impact of point‐of‐sale data, retailer orders and distribution center orders on forecast accuracy

(2019) Arunachalam Narayanan et al.   JOURNAL OF OPERATIONS MANAGEMENT

The Effects of Online Shopping Context Cues on Consumers’ Purchase Intention for Cross-Border E-Commerce Sustainability

(2019) Liang Xiao et al.   Sustainability

Value of High-Quality Logistics: Evidence from a Clash Between SF Express and Alibaba

(2019) Ruomeng Cui et al.   MANAGEMENT SCIENCE

The Total Quality Management (TQM) journey of Malaysian building contractors

(2019) Idris Othman et al.   Ain Shams Engineering Journal

A mathematical definition and basic structures for supply chain reliability: A procurement capability perspective

(2018) Chunghun Ha et al.   COMPUTERS & INDUSTRIAL ENGINEERING

Impact of product attributes on customer satisfaction: An analysis of online reviews for washing machines

(2018) Yuren Wang et al.   Electronic Commerce Research and Applications

The impact of channel integration on consumer responses in omni-channel retailing: The mediating effect of consumer empowerment

(2018) Min Zhang et al.   Electronic Commerce Research and Applications

Interactive effects of individual- and group-level variables on virtual purchase behavior in online communities

(2018) Paurav Shukla et al.   INFORMATION & MANAGEMENT

The role of social media in enhancing guanxi and perceived effectiveness of E-commerce institutional mechanisms in online marketplace

(2018) Alain Yee Loong Chong et al.   INFORMATION & MANAGEMENT

Disentangling the relationships between business model innovation for low or zero carbon buildings and its influencing factors using structural equation modelling

(2018) Xiaojing Zhao et al.   JOURNAL OF CLEANER PRODUCTION

Designing crowdsourced delivery systems: The effect of driver disclosure and ethnic similarity

(2018) Ha Ta et al.   JOURNAL OF OPERATIONS MANAGEMENT

Optimal trade-in strategy of business-to-consumer platform with dual-format retailing model

(2018) Kaiying Cao et al.   OMEGA-INTERNATIONAL JOURNAL OF MANAGEMENT SCIENCE

Constituents and Consequences of Online-Shopping in Sustainable E-Business: An Experimental Study of Online-Shopping Malls

(2018) Muhammad Ijaz et al.   Sustainability

Packaging design as an implicit communicator: Effects on product quality inferences in the presence of explicit quality cues

(2017) Iris van Ooijen et al.   FOOD QUALITY AND PREFERENCE

Analyzing pricing, promised delivery lead time, supplier-selection, and ordering decisions of a multi-national supply chain under uncertain environment

(2017) Mahsa Noori-Daryan et al.   INTERNATIONAL JOURNAL OF PRODUCTION ECONOMICS

Optimisation of product configuration in consideration of customer satisfaction and low carbon

(2016) Dunbing Tang et al.   INTERNATIONAL JOURNAL OF PRODUCTION RESEARCH

An SEM–artificial-neural-network analysis of the relationships between SERVPERF, customer satisfaction and loyalty among low-cost and full-service airline

(2015) Lai-Ying Leong et al.   EXPERT SYSTEMS WITH APPLICATIONS

Customer satisfaction and competitiveness in the Chinese E-retailing: Structural equation modeling (SEM) approach to identify the role of quality factors

(2013) Nachiappan Subramanian et al.   EXPERT SYSTEMS WITH APPLICATIONS

Environmental management and operational performance in automotive companies in Brazil: the role of human resource management and lean manufacturing

(2012) Charbel José Chiappetta Jabbour et al.   JOURNAL OF CLEANER PRODUCTION

Repurchase intention in B2C e-commerce—A relationship quality perspective

(2011) Yixiang Zhang et al.   INFORMATION & MANAGEMENT