4.4 Article

Influence of Consumers' Temporary Affect on Ad Engagement: A Computational Research Approach

Journal

JOURNAL OF ADVERTISING
Volume 51, Issue 3, Pages 352-368

Publisher

ROUTLEDGE JOURNALS, TAYLOR & FRANCIS LTD
DOI: 10.1080/00913367.2021.1977202

Keywords

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Funding

  1. Ralph D. Casey Dissertation Research Award
  2. Hubbard School of Journalism and Mass Communication, University of Minnesota

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Consumers' temporary affective states during ad exposure have a significant impact on their engagement with different types of ads. Consumers in a positive affective state are more likely to engage with high semantic-affinity ads, while those in a negative affective state are more likely to engage with more positively valenced ads. This study provides theoretical contributions and practical implications for ad targeting and placement strategies based on consumers' temporary affect.
This study examined the influence of consumers' temporary affective states during ad exposure on their engagement with different types of ads that are categorized based on theoretically derived attention-grabbing characteristics. A computational research approach was used, cross-analyzing proxy measures of real-time affective fluctuation of viewers during the 2019 Super Bowl broadcast and their tweets regarding the ads aired during the Super Bowl. The results demonstrated significant impact of consumers' temporary affective states, induced by the performance of the team they cheer for, on their engagement with different types of ads, even when they were exposed to the same set of ads during commercial breaks. Specifically, consumers in the positive affective state showed greater tendency to be drawn to engage with high semantic-affinity ads than those in the negative affective state. Consumers in the negative affective state showed greater tendency to be drawn to engage with more positively valenced ads than those in the positive affective state. This study provides theoretical contributions regarding the role of consumers' affect in their engagement with ads and practical implications for ad targeting and ad placement strategies based on consumers' temporary affect.

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