Friendly or competent? The effects of perception of robot appearance and service context on usage intention

Published 2021 View Full Article

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Title
Friendly or competent? The effects of perception of robot appearance and service context on usage intention
Authors
Keywords
Stereotype content model, Service robots, Intention to use robots, Trust
Journal
ANNALS OF TOURISM RESEARCH
Volume 92, Issue -, Pages 103324
Publisher
Elsevier BV
Online
2021-11-22
DOI
10.1016/j.annals.2021.103324
References
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