Enhancing user experience with conversational agent for movie recommendation: Effects of self-disclosure and reciprocity

Title
Enhancing user experience with conversational agent for movie recommendation: Effects of self-disclosure and reciprocity
Authors
Keywords
CASA, Uncertainty reduction theory, Self-disclosure, Reciprocity, Conversational agent, User experience, Speech-based interaction
Journal
INTERNATIONAL JOURNAL OF HUMAN-COMPUTER STUDIES
Volume 103, Issue -, Pages 95-105
Publisher
Elsevier BV
Online
2017-02-23
DOI
10.1016/j.ijhcs.2017.02.005

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