4.4 Article

User motivation in fake news sharing during the COVID-19 pandemic: an application of the uses and gratification theory

Journal

ONLINE INFORMATION REVIEW
Volume 45, Issue 1, Pages 220-239

Publisher

EMERALD GROUP PUBLISHING LTD
DOI: 10.1108/OIR-03-2020-0116

Keywords

COVID-19; Fake news; Fake news sharing; Nigeria; Social media users

Funding

  1. Universiti Sains Malaysia, Research University (RU) Grant [1001/PCOMM/8016112]

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The study developed a predictive model to identify user motivation factors predicting the sharing of COVID-19 fake news on social media. It found that altruism, instant news sharing, socialisation, and self-promotion were predictors of fake news sharing, while entertainment had no association with it. The study suggests intervention strategies to promote skepticism of information on social media and recommends providing accurate information on the pandemic to combat the spread of fake news.
Purpose This study developed a predictive model that established the user motivational factors that predict COVID-19 fake news sharing on social media. Design/methodology/approach The partial least squares structural equation modelling (PLS-SEM) was used for the analysis. Data were drawn from 152 Facebook and WhatsApp users in Nigeria to examine the research model formulated using the uses and gratification theory (UGT). Findings We found that altruism, instant news sharing, socialisation and self-promotion predicted fake news sharing related to COVID-19 pandemic among social media users in Nigeria. Specifically, altruism was the strongest predictor to fake news sharing behaviour related to COVID-19, followed by instant news sharing and socialisation. On the contrary, entertainment had no association with fake news sharing on COVID-19. Practical implications We suggest intervention strategies which nudge people to be sceptical of the information they come across on social media. We also recommend healthcare providers and the Nigerian government to provide relevant information on this current pandemic. That is, correct information should be shared widely to the public domain through various conventional and online media. This will lessen the spread of fake news on the concocted cure and prevention tips found online. Originality/value The salient contributions of this study are as follows: First, it brings to the fore that the desire for self-promotion is associated with fake news sharing on social media; second, it shifts the focus of studies on fake news from detection methods to sharing behaviour, which fuels the uncontrollable spread of falsehood; third, it expands the existing literature on misinformation sharing by demonstrating the user motivation that leads to fake news sharing using the UGT.

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