When should the e-tailer offer complimentary return-freight insurance

Title
When should the e-tailer offer complimentary return-freight insurance
Authors
Keywords
Product returns, Return-freight insurance, E-commerce, Game theory
Journal
INTERNATIONAL JOURNAL OF PRODUCTION ECONOMICS
Volume -, Issue -, Pages 107890
Publisher
Elsevier BV
Online
2020-08-12
DOI
10.1016/j.ijpe.2020.107890

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