Article
Business
Md Afnan Hossain, Shahriar Akter, Venkata Yanamandram
Summary: Advances in data-driven marketing analytics have accelerated the development of value creation in recent years, with a focus on the potential of customer data and analytics in creating new pathways for value creation. This research develops and validates a hierarchical model on customer analytics-driven value creation capability in the big data analytics spectrum, revealing that customer linking plays a crucial mediating role in sustaining competitive advantage. The paper discusses key theoretical and practical contributions, as well as suggests future research directions.
JOURNAL OF BUSINESS RESEARCH
(2021)
Article
Business
Wieslawa Caputa, Izabela Krawczyk-Sokolowska, Agata Pierscieniak
Summary: In the digital age, businesses need to understand and value customers' behaviors and potential in virtual space to enhance customer value and strengthen their position as partners in the value creation process.
TECHNOLOGICAL FORECASTING AND SOCIAL CHANGE
(2021)
Article
Business
Peng Peng, Sofie Jacobs, Bart Cambre
Summary: Through a survey of customers in independent coffee shops in South China, this study found that a combination of a customer's personal characteristics, value co-creation behaviors, and employee citizenship behaviors can lead to a high level of customer episode/relationship value. Employee citizenship behaviors were identified as the key factors for achieving high episode value, while customer citizenship behaviors and/or employee citizenship behaviors were essential for producing high relationship values. Additionally, high agreeableness, high openness, and low conscientiousness played important roles in achieving a high level of customer episode/relationship value.
JOURNAL OF BUSINESS RESEARCH
(2022)
Article
Business
Margaret L. Sheng, Natalia Natalia, C. Y. Hsieh
Summary: The study suggests that goal congruence impacts customer satisfaction and loyalty through value-in-use. It is recommended that service providers properly socialize their goals to increase customer capability to co-create value and enhance customer satisfaction and loyalty.
JOURNAL OF RETAILING AND CONSUMER SERVICES
(2022)
Article
Business
Izabela Krawczyk-Sokolowska, Wieslawa Caputa
Summary: The COVID-19 pandemic has accelerated the process of digital transformation by promoting the establishment and development of relationships through the network. This requires enterprises to change their business models, and the value of customer relationships is closely linked to the awareness and utilization of network potential in the modern technology-dominated environment.
TECHNOLOGICAL FORECASTING AND SOCIAL CHANGE
(2023)
Article
Business
Lars Huemer, Xiaobei Wang
Summary: This study introduces a new analytical framework focusing on value creation, emphasizing the bundled and interdependent nature of resources, and redefining the meaning of strategic resources.
JOURNAL OF BUSINESS RESEARCH
(2021)
Article
Business
Abdullah Uslu, Petek Tosun
Summary: This study examines the impact of value co-creation on customer satisfaction and emotional well-being. It finds that individual and situational factors influence value co-creation, which in turn affects customer satisfaction and emotional well-being. The study contributes to understanding the role of customers in value co-creation and how their personalities shape the process.
INTERNATIONAL JOURNAL OF CONSUMER STUDIES
(2023)
Article
Business
Yi Bu, Joy Parkinson, Park Thaichon
Summary: This paper examines how homophily between influencers and their audiences affects customer value co-creation behavior, leading to increased expected brand value and purchase intention. The study finds that homophily has a positive influence on customer value co-creation behavior and is positively correlated with expected brand value and purchase intention. Customer value co-creation behavior plays a multi-mediating role, and the para-social relationship moderates the relationship between homophily and customer participation behavior.
JOURNAL OF RETAILING AND CONSUMER SERVICES
(2022)
Article
Business
Xiaoping Hu, Xi Li
Summary: This study focuses on customers of travel agencies in China and finds that customer psychological empowerment not only directly stimulates customer value creation, but also has an indirect impact on customer value creation through customer participation. The realization of customer-perceived value is the basis for the realization of customer asset value.
ASIA PACIFIC BUSINESS REVIEW
(2022)
Article
Business
Jay B. Barney, David J. Ketchen Jr, Mike Wright
Summary: This article explains how viewing resource-based theory within Brandenburger and Stuart's value creation framework adds clarity to the theory and addresses several key questions about resource-based theory, setting the stage for its further evolution and application.
JOURNAL OF MANAGEMENT
(2021)
Article
Psychology, Multidisciplinary
Farooq Ahmad, Khurram Mustafa, Syed Ali Raza Hamid, Kausar Fiaz Khawaja, Shagufta Zada, Saqib Jamil, Muhammad Nawaz Qaisar, Alejandro Vega-Munoz, Nicolas Contreras-Barraza, Naveed Anwer
Summary: With the rise of online shopping, businesses are recognizing the importance of customer experience in gaining competitive advantage. To retain customer loyalty, retailers need to continuously improve the online customer experience. This study presents a framework for online retailing in a digital environment and highlights the role of value co-creation in enhancing customer engagement.
FRONTIERS IN PSYCHOLOGY
(2022)
Article
Psychology, Multidisciplinary
Xiaofang Yi, Junaid Ul Haq, Shehzad Ahmed
Summary: The purpose of this study was to investigate the impact of consumer participation, value co-creation, and customer resilience on consumer wellbeing. The study found that service climate has an interaction effect in this context. Data were collected from 490 hotel customers and structural equation modeling was used for hypothesis testing. The results showed that customer participation positively influenced customer wellbeing both directly and indirectly. Additionally, customer resilience and value co-creation partially mediated the relationship between customer participation and customer wellbeing. Service climates were found to strengthen the relationship between customer participation and resilience/value co-creation. Theoretical and practical implications were discussed.
FRONTIERS IN PSYCHOLOGY
(2023)
Article
Green & Sustainable Science & Technology
Lihong Chen, Habiba Halepoto, Chunhong Liu, Xinfeng Yan, Lijun Qiu
Summary: This study proposes the concept of fashion brand image value creation and analyzes it from five dimensions, namely fashion brand image design, image publicity, brand aesthetics, brand charm, and brand function. Based on consumer value co-creation and experience value perception theories, this study explores the relationship between fashion brand image value creation and customer participation behavior, experience value perception, intention, trust, and loyalty. The results show that the value creation of fashion brand image positively impacts brand loyalty, with customer participation behavior and experience value perception playing intermediary and chain intermediary roles, and customer participation willingness and fashion brand trust playing a regulatory role. This study provides new ideas and references for the value creation of fashion brand image and offers quantitative scientific data for fashion enterprises to guide their brand construction and marketing strategies.
Article
Green & Sustainable Science & Technology
Tatsunori Hara, Satoko Tsuru, Seiichi Yasui
Summary: This study formulates a mathematical model of value co-creation dynamics in service marketing for sustainability. The model focuses on optimizing customer participation and data collection to maximize customer experience. The study also reveals nonlinear, complementary, and trade-off relationships in the model and provides conditions for achieving customer delight. It contributes to the co-creation literature by offering a normative model for deductive development and generating various co-creation processes.
Article
Psychology, Multidisciplinary
Weiping Yu, Mingli He, Xiaoyun Han, Jun Zhou
Summary: Due to the impact of COVID-19, there is an increasing trend towards healthy lifestyles and organic food consumption. This study investigated the factors that drive member customers to engage with organic grocerants. The results showed that emotional and social value directly and effectively motivate customer engagement behavior in organic grocerants, while perceived quality value and price value indirectly affect it through brand trust. Improving the perceived value of emotion, quality, and price can strengthen brand trust in organic grocerants.
FRONTIERS IN PSYCHOLOGY
(2022)
Article
Green & Sustainable Science & Technology
Frank Sampong, Na Song, Kingsley Osei Boahene, Kwame Ansong Wadie
Article
Management
Kwame Ansong Wadei, Jenkins Atarisigna Asaah, Ambrose Amoah-Ashyiah, Bernice Wadei
Summary: This study presents a moderated mediation model of leadership influences and found that ethical leadership has a positive impact on employee creative performance through the mediation of creative self-efficacy. It was also observed that job autonomy acts as a situational moderator, strengthening the relationship between ethical leadership and employee creative self-efficacy. The study discusses the theoretical contributions, practical implications, limitations, and future research directions.
JOURNAL OF LEADERSHIP & ORGANIZATIONAL STUDIES
(2023)
Article
Management
Kwame Ansong Wadei, Chen Lu, Weijun Wu
Summary: This study reveals that perspective taking and boundary spanning play significant mediating roles between transformational leadership and the creative performance of knowledge workers. The findings suggest that the transformational leadership behaviors of managers or supervisors can foster knowledge workers' creative performance by nurturing their perspective taking and boundary spanning activities.
CHINESE MANAGEMENT STUDIES
(2021)
Article
Psychology, Educational
Kwame Ansong Wadei, Lu Chen, Joseph Frempong, William Ansah Appienti
Summary: Drawing on social information processing theory, the study examined the impact of ethical leadership on creative performance, finding that psychological safety and creative self-efficacy play mediating roles. The results have important implications for both research and practice.
JOURNAL OF CREATIVE BEHAVIOR
(2021)
Article
Management
Lu Chen, Kwame Ansong Wadei, Shuaijiao Bai, Jun Liu
LEADERSHIP & ORGANIZATION DEVELOPMENT JOURNAL
(2020)
Article
Management
Jenkins Atarisigna Asaah, Shao Yunfei, Kwame Ansong Wadei, Kofi Frimpong Adasa Nkrumah
SERVICE INDUSTRIES JOURNAL
(2020)
Article
Green & Sustainable Science & Technology
Lars odegaard Bentsen, Narada Dilp Warakagoda, Roy Stenbro, Paal Engelstad
Summary: This study investigates uncertainty modeling in wind power forecasting using different parametric and non-parametric methods. Johnson's SU distribution is found to outperform Gaussian distributions in predicting wind power. This research contributes to the literature by introducing Johnson's SU distribution as a candidate for probabilistic wind forecasting.
JOURNAL OF CLEANER PRODUCTION
(2024)
Article
Green & Sustainable Science & Technology
Xing Liu, Qiuchen Wang, Yunhao Wen, Long Li, Xinfang Zhang, Yi Wang
Summary: This study analyzes the characteristics of process parameters in three lean gas ethane recovery processes and establishes a prediction and multiobjective optimization model for ethane recovery and system energy consumption. A new method for comparing ethane recovery processes for lean gas is proposed, and the addition of extra coolers improves the ethane recovery. The support vector regression model based on grey wolf optimization demonstrates the highest prediction accuracy, and the multiobjective multiverse optimization algorithm shows the best optimization performance and diversity in the solutions.
JOURNAL OF CLEANER PRODUCTION
(2024)
Article
Green & Sustainable Science & Technology
Cairong Song, Haidong Yang, Xian-Bing Meng, Pan Yang, Jianyang Cai, Hao Bao, Kangkang Xu
Summary: The paper proposes a novel deep learning-based prediction framework, aTCN-LSTM, for accurate cooling load predictions. The framework utilizes a gate-controlled multi-head temporal convolutional network and a sparse probabilistic self-attention mechanism with a bidirectional long short-term memory network to capture both temporal and long-term dependencies in the cooling load sequences. Experimental results demonstrate the effectiveness and superiority of the proposed method, which can serve as an effective guide for HVAC chiller scheduling and demand management initiatives.
JOURNAL OF CLEANER PRODUCTION
(2024)
Article
Green & Sustainable Science & Technology
Zhe Chen, Xiaojing Li, Xianli Xia, Jizhou Zhang
Summary: This study uses survey data from the Loess Plateau in China to evaluate the impact of social interaction on the adoption of soil and water conservation (SWC) technology by farmers. The study finds that social interaction increases the likelihood of farmers adopting SWC, and internet use moderates this effect. The positive impact of social interaction on SWC adoption is more pronounced for farmers in larger villages and those who join cooperative societies.
JOURNAL OF CLEANER PRODUCTION
(2024)
Article
Green & Sustainable Science & Technology
Chenghua Zhang, Yunfei Yan, Kaiming Shen, Zongguo Xue, Jingxiang You, Yonghong Wu, Ziqiang He
Summary: This paper reports a novel method that significantly improves combustion performance, including heat transfer enhancement under steady-state conditions and adaptive stable flame regulation under velocity sudden increase.
JOURNAL OF CLEANER PRODUCTION
(2024)