Real-Time Work Schedule Adjustment Decisions: An Investigation and Evaluation

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ANALYSIS OF ALTERNATIVE SCHEDULING POLICIES FOR HOSPITAL NURSES

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A MARKET UTILITY-BASED MODEL FOR CAPACITY SCHEDULING IN MASS SERVICES

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SCHEDULING FLEXIBILITY IN THE SERVICE SECTOR: A POSTAL CASE STUDY

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APPOINTMENT POLICIES IN SERVICE OPERATIONS: A CRITICAL ANALYSIS OF THE ECONOMIC FRAMEWORK

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OUTPATIENT SCHEDULING IN HEALTH CARE: A REVIEW OF LITERATURE

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