Performance evaluation with fuzzy VIKOR and AHP method based on customer satisfaction in Turkish banking sector

Title
Performance evaluation with fuzzy VIKOR and AHP method based on customer satisfaction in Turkish banking sector
Authors
Keywords
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Journal
KYBERNETES
Volume 42, Issue 7, Pages 1072-1085
Publisher
Emerald
Online
2013-11-26
DOI
10.1108/k-02-2013-0021

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