Lean principles, learning, and knowledge work: Evidence from a software services provider

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MANUFACTURING STRATEGY: AT THE INTERSECTION OF TWO PARADIGM SHIFTS

(2010) Robert H. Hayes et al.   PRODUCTION AND OPERATIONS MANAGEMENT

QUALITY MANAGEMENT: UNIVERSAL OR CONTEXT DEPENDENT?

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Operations Strategy Research in the POMS Journal

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Perspectives on the Productivity Dilemma

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The Influence of Psychological Safety and Confidence in Knowledge on Employee Knowledge Sharing

(2008) Enno Siemsen et al.   M&SOM-Manufacturing & Service Operations Management

Learning and Knowledge Depreciation in Professional Services

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