Fuzzy multiple-criteria decision making in the determination of critical criteria for assessing service quality of travel websites

Published 2008 View Full Article

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Title
Fuzzy multiple-criteria decision making in the determination of critical criteria for assessing service quality of travel websites
Authors
Keywords
-
Journal
EXPERT SYSTEMS WITH APPLICATIONS
Volume 36, Issue 3, Pages 6439-6445
Publisher
Elsevier BV
Online
2008-07-23
DOI
10.1016/j.eswa.2008.07.046

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