Strategic behavior and social optimization in Markovian vacation queues: The case of heterogeneous customers

Title
Strategic behavior and social optimization in Markovian vacation queues: The case of heterogeneous customers
Authors
Keywords
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Journal
EUROPEAN JOURNAL OF OPERATIONAL RESEARCH
Volume 222, Issue 2, Pages 278-286
Publisher
Elsevier BV
Online
2012-05-18
DOI
10.1016/j.ejor.2012.05.026

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