The assessment of user-perceived web quality: Application of a satisfaction benchmarking approach

Published 2006 View Full Article

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Title
The assessment of user-perceived web quality: Application of a satisfaction benchmarking approach
Authors
Keywords
-
Journal
EUROPEAN JOURNAL OF OPERATIONAL RESEARCH
Volume 187, Issue 3, Pages 1346-1357
Publisher
Elsevier BV
Online
2006-11-04
DOI
10.1016/j.ejor.2006.09.017

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