Overall scores as an alternative to global ratings in patient experience surveys; a comparison of four methods

Systematic Review: The Evidence That Publishing Patient Care Performance Data Improves Quality of Care

(2013) Constance H. Fung et al.   ANNALS OF INTERNAL MEDICINE

Patients' experiences of the quality of long-term care among the elderly: comparing scores over time

(2012) Marloes Zuidgeest et al.   BMC HEALTH SERVICES RESEARCH

The discriminative power of patient experience surveys

(2011) Dolf de Boer et al.   BMC HEALTH SERVICES RESEARCH

Consumers’ interpretation and use of comparative information on the quality of health care: the effect of presentation approaches

(2011) Olga C. Damman et al.   HEALTH EXPECTATIONS

Structure, process or outcome: which contributes most to patients' overall assessment of healthcare quality?

(2011) J. Rademakers et al.   BMJ Quality & Safety

Measuring client experiences in long-term care in the Netherlands: a pilot study with the Consumer Quality Index Long-term Care

(2010) Mattanja Triemstra et al.   BMC HEALTH SERVICES RESEARCH

The Dutch Consumer Quality Index: an example of stakeholder involvement in indicator development

(2010) Diana MJ Delnoij et al.   BMC HEALTH SERVICES RESEARCH

The Comprehensive Care Project: Measuring Physician Performance in Ambulatory Practice

(2010) Eric S. Holmboe et al.   HEALTH SERVICES RESEARCH

ACCF/AHA 2010 Position Statement on Composite Measures for Healthcare Performance Assessment

(2010) Eric D. Peterson et al.   JOURNAL OF THE AMERICAN COLLEGE OF CARDIOLOGY

Patient-Level and Hospital-Level Determinants of the Quality of Acute Stroke Care

(2010) Mathew J. Reeves et al.   STROKE

How do healthcare consumers process and evaluate comparative healthcare information? A qualitative study using cognitive interviews

(2009) Olga C Damman et al.   BMC PUBLIC HEALTH

Towards more patient centred healthcare: A new Consumer Quality Index instrument to assess patients’ experiences with breast care

(2009) Olga C. Damman et al.   EUROPEAN JOURNAL OF CANCER

Measuring patient experiences in Europe: what can we learn from the experiences in the USA and England?

(2009) D. M. J. Delnoij   EUROPEAN JOURNAL OF PUBLIC HEALTH

Estimating a Composite Measure of Hospital Quality From the Hospital Compare Database

(2009) Michael Shwartz et al.   MEDICAL CARE

Using Multilevel Modeling to Assess Case-Mix Adjusters in Consumer Experience Surveys in Health Care

(2009) Olga C. Damman et al.   MEDICAL CARE

Improving the Reliability of Physician Performance Assessment

(2009) Sherrie H. Kaplan et al.   MEDICAL CARE

The patient movement as an emancipation movement

(2008) Charlotte Williamson   HEALTH EXPECTATIONS

Motivating Public Use of Physician-Level Performance Data

(2008) Meghna Ranganathan et al.   MEDICAL CARE RESEARCH AND REVIEW