A strategy-based model for implementing channel integration in e-commerce

Exploring consumer value of multi‐channel shopping: a perspective of means‐end theory

(2014) Cheng‐Chieh Hsiao et al.   Internet Research

The effects of retail channel integration through the use of information technologies on firm performance

(2012) Lih-Bin Oh et al.   JOURNAL OF OPERATIONS MANAGEMENT

The Consumer Choice of E-Channels as a Purchasing Avenue: An Empirical Investigation of the Communicative Aspects of Information Quality

(2011) Jaejoo Lim et al.   IEEE TRANSACTIONS ON ENGINEERING MANAGEMENT

The effect of channel quality inconsistency on the association between e‐service quality and customer relationships

(2011) Chien‐Hsiang Liao et al.   Internet Research

Using structural equation modelling for investigating the impact of e-business on ICT and non-ICT assets, processes and business performance

(2011) Euripidis Loukis et al.   Operational Research

Effect of Recovery Efforts on Consumer Trust and Loyalty in E-Tail: A Contingency Model

(2010) Cristiane Pizzutti et al.   INTERNATIONAL JOURNAL OF ELECTRONIC COMMERCE

Consumer Value Co-creation in a Hybrid Commerce Service-Delivery System

(2010) Lih-Bin Oh et al.   INTERNATIONAL JOURNAL OF ELECTRONIC COMMERCE

Online purchase intentions: A multi-channel store image perspective

(2009) Tibert Verhagen et al.   INFORMATION & MANAGEMENT

Collective intelligence for idea management with Internet‐based information aggregation markets

(2009) Efthimios Bothos et al.   Internet Research

Online branding strategies of UK fashion retailers

(2009) Jennifer Rowley   Internet Research