The impact of customer returns on supply chain decisions under various channel interactions

Title
The impact of customer returns on supply chain decisions under various channel interactions
Authors
Keywords
Managing customer returns, Channel interaction, Information sharing
Journal
ANNALS OF OPERATIONS RESEARCH
Volume 206, Issue 1, Pages 59-74
Publisher
Springer Nature
Online
2013-02-21
DOI
10.1007/s10479-013-1326-3

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