A hybrid approach for personalized service staff recommendation

Title
A hybrid approach for personalized service staff recommendation
Authors
Keywords
Recommender system, Self-organizing maps, Collaborative filtering
Journal
INFORMATION SYSTEMS FRONTIERS
Volume 19, Issue 1, Pages 149-163
Publisher
Springer Nature
Online
2015-10-09
DOI
10.1007/s10796-015-9597-7

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