Accelerating Improvement and Narrowing Gaps: Trends in Patients' Experiences with Hospital Care Reflected in HCAHPS Public Reporting

Nonresponse Rates are a Problematic Indicator of Nonresponse Bias in Survey Research

(2013) Michael Davern   HEALTH SERVICES RESEARCH

Gender Differences in Patients' Perceptions of Inpatient Care

(2012) Marc N. Elliott et al.   HEALTH SERVICES RESEARCH

Evaluating Survey Quality in Health Services Research: A Decision Framework for Assessing Nonresponse Bias

(2012) Jonathon R. B. Halbesleben et al.   HEALTH SERVICES RESEARCH

Response Rates and Nonresponse Errors in Surveys

(2012) Timothy P. Johnson   JAMA-JOURNAL OF THE AMERICAN MEDICAL ASSOCIATION

Hospital Survey Shows Improvements In Patient Experience

(2010) Marc N. Elliott et al.   HEALTH AFFAIRS

Effects of Survey Mode, Patient Mix, and Nonresponse on CAHPS®Hospital Survey Scores

(2009) Marc N. Elliott et al.   HEALTH SERVICES RESEARCH

Development, Implementation, and Public Reporting of the HCAHPS Survey

(2009) Laura A. Giordano et al.   MEDICAL CARE RESEARCH AND REVIEW

Racial/Ethnic Differences in Patients’ Perceptions of Inpatient Care Using the HCAHPS Survey

(2009) Elizabeth Goldstein et al.   MEDICAL CARE RESEARCH AND REVIEW

Characteristics of Hospitals Demonstrating Superior Performance in Patient Experience and Clinical Process Measures of Care

(2009) William G. Lehrman et al.   MEDICAL CARE RESEARCH AND REVIEW

Patients' Perception of Hospital Care in the United States

(2008) Ashish K. Jha et al.   NEW ENGLAND JOURNAL OF MEDICINE

Sample designs for measuring the health of small racial/ethnic subgroups

(2008) Marc N. Elliott et al.   STATISTICS IN MEDICINE