Enhancing communication skills for telehealth: development and implementation of a Teach-Back intervention for a national maternal and child health helpline in Australia

Title
Enhancing communication skills for telehealth: development and implementation of a Teach-Back intervention for a national maternal and child health helpline in Australia
Authors
Keywords
Teach-back communication, Training, Self-reflection, Self-directed learning, Metacognition, Communication skills training, Professional development, Telenursing, Health-line, Teleadvice, Theoretical domains framework, TDF, Health literacy
Journal
BMC HEALTH SERVICES RESEARCH
Volume 18, Issue 1, Pages -
Publisher
Springer Nature
Online
2018-03-07
DOI
10.1186/s12913-018-2956-6

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