Towards the innovation of an integrated ‘One-Stop-Shop’ online services utility management: Exploring customer’ technology acceptance

Title
Towards the innovation of an integrated ‘One-Stop-Shop’ online services utility management: Exploring customer’ technology acceptance
Authors
Keywords
Integrated utilities service management, Electronic services, Personalization, Stakeholders, Knowledge-based information provisioning, Profiling
Journal
Sustainable Cities and Society
Volume 34, Issue -, Pages 126-143
Publisher
Elsevier BV
Online
2017-06-28
DOI
10.1016/j.scs.2017.06.019

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