Translating online customer opinions into engineering characteristics in QFD: A probabilistic language analysis approach

Title
Translating online customer opinions into engineering characteristics in QFD: A probabilistic language analysis approach
Authors
Keywords
Product review analysis, Customer needs, Customer reviews, QFD, Product design, Product engineering characteristics
Journal
Publisher
Elsevier BV
Online
2015-03-02
DOI
10.1016/j.engappai.2015.02.006

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