A fuzzy superiority and inferiority ranking based approach for IT service management software selection

A NEW RULE-BASED SIR APPROACH TO SUPPLIER SELECTION UNDER INTUITIONISTIC FUZZY ENVIRONMENTS

(2012) JUNYI CHAI et al.   INTERNATIONAL JOURNAL OF UNCERTAINTY FUZZINESS AND KNOWLEDGE-BASED SYSTEMS

IT service climate, antecedents and IT service quality outcomes: Some initial evidence

(2012) Ronnie Jia et al.   JOURNAL OF STRATEGIC INFORMATION SYSTEMS

Evaluation model of business intelligence for enterprise systems using fuzzy TOPSIS

(2011) Saeed Rouhani et al.   EXPERT SYSTEMS WITH APPLICATIONS

IT Service Management Process Improvement based on ISO/IEC 15504: A systematic review

(2011) Antoni Lluís Mesquida et al.   INFORMATION AND SOFTWARE TECHNOLOGY

Framework for evaluation and selection of the software packages: A hybrid knowledge based system approach

(2011) Anil S. Jadhav et al.   JOURNAL OF SYSTEMS AND SOFTWARE

Project selection for oil-fields development by using the AHP and fuzzy TOPSIS methods

(2010) Morteza Pakdin Amiri   EXPERT SYSTEMS WITH APPLICATIONS

Designing an evaluation framework for IT service management

(2010) Blake McNaughton et al.   INFORMATION & MANAGEMENT

Justifications, Strategies, and Critical Success Factors in Successful ITIL Implementations in U.S. and Australian Companies: An Exploratory Study

(2009) Carol Pollard et al.   INFORMATION SYSTEMS MANAGEMENT

An integrated decision support system dealing with qualitative and quantitative objectives for enterprise software selection

(2008) Ceyda Güngör Şen et al.   EXPERT SYSTEMS WITH APPLICATIONS

Developing a fuzzy analytic hierarchy process (AHP) model for behavior-based safety management

(2007) Metin Dağdeviren et al.   INFORMATION SCIENCES