Exploring the influence of the online physician service delivery process on patient satisfaction

Published 2015 View Full Article

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Title
Exploring the influence of the online physician service delivery process on patient satisfaction
Authors
Keywords
Online health community, Service delivery process, Response speed, Interaction frequency, Patient satisfaction, Disease risk
Journal
DECISION SUPPORT SYSTEMS
Volume 78, Issue -, Pages 113-121
Publisher
Elsevier BV
Online
2015-05-21
DOI
10.1016/j.dss.2015.05.006

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